Hays Travel - Southampton Avaliações 

670
O TrustScore é 5 de um total de 5

4,9

91 Above Bar Street, SO14 7FG Southampton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorte... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 91 Above Bar Street, SO14 7FG, Southampton, Reino Unido

  • 023 8063 2403

4,9

Excelente

O TrustScore é 5 de um total de 5

670 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(670)

119.579 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very polite and friendly Staff

Very polite and friendly Staff. Very quick to find and book exactly what we wanted

16 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you for your kind review, and thanks for booking with us - Selina

Avaliado com 5 de um total de 5 estrelas

Always book with hays travel they are…

Always book with hays travel they are all exceptional workers that go out of they way to help
Bethany in southampton branch has been a complete star this weekend helping me book a lovely surprise for my grandaughters at xmas and helping me sort out holiday money and holiday card for my Turkey holiday in a couple of weeks absolute star 🌟

16 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind words! It was a pleasure helping you, and I’m so glad I could make your plans a little easier. Have an amazing time in Turkey! ✈️- Bethany

Avaliado com 5 de um total de 5 estrelas

Went in just to enquire about a cruise…

Went in just to enquire about a cruise to the fjords.
We spoke to Bethany who was super helpful and very
Knowledgable.she listened to all our questions and came up with all the answers.We were so impressed that we booked the cruise on that day for next year.

15 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your lovely review! I’m so pleased I could help you find the perfect cruise. I hope you have an amazing time exploring the fjords next year! 🚢✨- Bethany

Avaliado com 5 de um total de 5 estrelas

Great service as always ,

Great service as always ,
Selina was very helpful

15 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your wonderful review! We are delighted to hear that you consistently receive great service and appreciate your kind words.- Selina

Avaliado com 5 de um total de 5 estrelas

Savannah was amazing from start to…

Savannah was amazing from start to finish she found us the holiday we where looking for customer service was 10/10 everything is all sorted for us amazing and big smile on all our faces

14 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind review, so pleased we could get this booked for you - Savannah

Avaliado com 5 de um total de 5 estrelas

Can't thank Hay,s travel enough.

Can't thank Hay,s travel enough.
Especially Bethany who delt with my booking ,to collecting boarding pass,
Nothing is to much trouble when sorting my needs, due to me having a hidden disability,
Care was taken to listen to my requirements and sort all the questions asked.
As to finding a Holiday its easy, no stress of searching, every thing I wanted or seeking was considered.
Came out happy with another wonderful trip booked , and believe me I dont make it easy, wanted to seek information on a few choices.
But never a problem, Hays always strive to find you ,your perfect break.
Thank you yet again .

12 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your lovely review! 💙 We’re delighted Bethany could make everything easy and stress-free for you. It’s wonderful to hear you’re happy with your holiday, and we really appreciate your continued trust in Hays Travel. Have an amazing trip! ✈️☀️

Avaliado com 5 de um total de 5 estrelas

Bethany is always pleasant to deal…

Bethany is always pleasant to deal with. Very helpful
(Southampton Branch)

8 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind words! I really appreciate the lovely feedback. It’s always a pleasure to help, and I’m glad you’ve had such a positive experience with Bethany :)

Avaliado com 5 de um total de 5 estrelas

Steven and Savannah

Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

11 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your review! It was great to speak to you and I am so happy we could make this as easy as possible :) - Savannah

Avaliado com 5 de um total de 5 estrelas

All of the Staff are so helpful.

All of the Staff are so helpful. This time we had Stephen helping us find a holiday.

10 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you for your lovely review, it was a pleasure getting the trip sorted for you. Stephen 😀

Avaliado com 5 de um total de 5 estrelas

All staff very helpful and answered all…

All staff very helpful and answered all questions. Glad we chose to book through Hay's.

1 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind review, it was a pleasure getting your holiday booked. Jessica 😀

Avaliado com 5 de um total de 5 estrelas

agent steven so helpful and having been…

agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

8 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

It was an absolute pleasure getting your cruise booked for you and I thank you for your great review. Thank you. Stephen 😀

Avaliado com 5 de um total de 5 estrelas

Bethany was very good and very helpful…

Bethany was very good and very helpful she took us all through the booking process and explained everything to us as this was the first time that we have book a cruise she was good thank you Bethany.

3 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive, especially as this was your first cruise booking. We appreciate your kind words and look forward to assisting you with future travels. - Bethany :)

Avaliado com 5 de um total de 5 estrelas

Great staff at hays

Spoke to Stephen about a new cruise adventure with a different cruise line that he had done Stephen was very knowledgeable about it , it sounded so good so we booked a cruise , can always trust Stephen 😁 and the rest of the hays staff

28 de julho de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for putting your trust in me and for your kind review. Stephen 😀

Avaliado com 5 de um total de 5 estrelas

Have used Hays travel before

Have used Hays travel before, the team are always helpful and friendly, and would recommend booking in person, online isn’t always the cheapest.
Our agent Zoe price matched to an online holiday once cleared with a manager, which meant it cancelled out the additional costs of transfer’s , luggage and adding breakfast’s to our holiday, plus it’s so nice to get that personal service, Zoe was polite and super efficient, another great experience
Many thanks 🙏🏻
Nicole

4 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind review, I'm so pleased we were able to get you booked on a fantastic holiday! - Zoe

Avaliado com 5 de um total de 5 estrelas

Perfect personable rep Savannah very…

Perfect personable rep Savannah very helpful and willing to listen.
Made booking easy.

1 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you very much for your kind review! I am always here to help - thank you booking with us :) - Savannah

Avaliado com 4 de um total de 5 estrelas

I never give 5 stars because there’s…

I never give 5 stars because there’s always room for improvement. But I will say the staff were friendly helpful polite and obliging. I haven’t used a travel agent for 15 years , I will say I will recommend the Above Bar Branch in Southampton

25 de julho de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind review. We are so happy you had a great experience with us after not having booked with an agent in 15 years! - Jess :)

Avaliado com 5 de um total de 5 estrelas

Seamless process for booking my…

Seamless process for booking my holiday. Friendly and knowledgeable staff Highly recommended

1 de agosto de 2026
logotipo da Hays Travel - Southampton

Resposta da Hays Travel - Southampton

Thank you so much for your kind review, and for referring your on board booking back to us! :) - Jess

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