Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
A empresa respondeu
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Veja o que dizem as avaliações
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Ver mais
A empresa respondeu
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Ver mais
A empresa respondeu
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
91 Above Bar Street, SO14 7FG, Southampton, Reino Unido
- 023 8063 2403
4,9
Excelente
671 avaliações
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Amazing customer service
Amazing customer service, great communication and went out of their way to get our holiday booked.
29 de março de 2026
Resposta da Hays Travel - Southampton
Thank you so much for your kind review. I am so glad we were able to get your cruise booked :) - Jess
Friendly staff (Jessica) and patcinent…
Friendly staff (Jessica) and patcinent while we contemplated our next move.
9 de abril de 2026
Resposta da Hays Travel - Southampton
Thank you for your kind review. I am so glad we were finally able to get you booked! :) - Jess
Stephen went above and beyond
Stephen went above and beyond, battling with Cunard to secure our two cabins. He answered emails at the Easter weekend and by the Tuesday we were booked. This was to replace our Dubai cancelled cruise and last minute! Fantastic!
8 de abril de 2026
Resposta da Hays Travel - Southampton
Thank you so much for the lovely review! Great to get you booked again :) Stephen
Very helpful as usual.
8 de abril de 2026
Resposta da Hays Travel - Southampton
Thank you for your kind review- we are always happy to help :) - Savannah
The young lady that helped was very…
The young lady that helped was very polite and didn't mind some of our silly questions and even looked for brochures for future holidays for us
23 de março de 2026
Resposta da Hays Travel - Southampton
Thank you so much for your kind review - Bethany :)
First time using hays travel & will…
First time using hays travel & will definitely be using them again. Zoe was brilliant helping us with our holiday
24 de março de 2026
Resposta da Hays Travel - Southampton
Thank you so much for your kind review! I'm glad I was able to find you a fab holiday option and look forward to your future enquiries! - Zoe
The members of staff who helped me were Savannah and Bethanyand Bethany.
The member of staff who helped me, Savannah, was really helpful and guided me to a cruise suitable for my criteria.
On anther visit, Bethany, took my passport, travel insurance, etc. details and printed out my embarkation documents and luggage labels.
Service was efficient, friendly and professional.
21 de março de 2026
Resposta da Hays Travel - Southampton
Thank you so much for the kind review! It was so great to see you again and I am glad we could find the best cruise for you :) We all hope you have a fantastic time - Savannah :)
As always Steve has been great from…
As always Steve has been great from start to finish have booked with him for 20 years no planes on changing that
17 de março de 2026
Resposta da Hays Travel - Southampton
As always a pleasure. Thanks for booking with again! 😀 Stephen
Excellence
Stephen is amazing. He’s has arranged my bookings for years. He’s quick, efficient and always does his best for getting the right price. Hays Travel is an excellent agency.
28 de março de 2026
Resposta da Hays Travel - Southampton
Thank you much for your comments 😀 Lovely to speak to you again! Stephen
A very helpful member of your staff…
A very helpful member of your staff listened to my requirements and came back with the ideal package. I will certainly use your services again
19 de março de 2026
Resposta da Hays Travel - Southampton
Thank you for your kind review. I am so glad I was able to find a package that met your requirements, we will look forward to helping you again in future! :) - Jess
The welcome made all the difference
The welcome made all the difference to want to book flights with Hays Travel. The support, the effort made to meet my requirements, the desire to go above and beyond and patience to deal with my request. The dedication of Zoe to make my booking happen was amazing.
12 de março de 2026
Resposta da Hays Travel - Southampton
We appreciate you taking the time to leave us such a lovely review. We are so glad to hear that the service you received from Zoe that made you want to book with us. - Zoe :)
Birthday trip
Wanted to book a trip for my wifes birthday Bethany highley recommded Barcelona for me and found an amazing hotel. Cant wait to go there now. Bethany also recomded many places to visit and places to eat. Big thankyou to Bethany.
9 de março de 2026
Resposta da Hays Travel - Southampton
Alan we're happy to hear that you received excellent service and recommendations for your wife's birthday trip to Barcelona. We appreciate your kind words and hope you both have a fantastic time! - Bethany :)
Hays Southampton are always so helpful…
Hays Southampton are always so helpful and accommodating
7 de março de 2026
Resposta da Hays Travel - Southampton
Thank you so much for your kind review - Selina and the Southampton Team :)
Genuinely listened to our requests
Genuinely listened to our requests, requirements and spent time going through our options, from starting to finishing he strived to give us what we desired.
3 de março de 2026
Resposta da Hays Travel - Southampton
Thank you for kind review and for booking with me :)
Stephen
Great experience
Great experience. Jess knew what we were looking for with price and to accommodate the kids with what we need. Very professional
8 de março de 2026
Resposta da Hays Travel - Southampton
Thank you for your kind review! I am so glad we could find something that ticked all your boxes :) - Jess
Holiday booking
Extremely helpful and knowledgeable assistance from the travel rep. Nothing was too much trouble.
5 de março de 2026
Resposta da Hays Travel - Southampton
Thank you for your lovely review - yet again it was a pleasure helping you get booked up. Stephen 😀
Just book another holiday thought this…
Just book another holiday thought this shop and Beth .
Sorted out the hotel i want ,and flight
So easy todeal with and listen to you as a perso.
1 de março de 2026
Avaliação não solicitada
Resposta da Hays Travel - Southampton
Thank you for taking the team to leave a lovely review. We hope to see you again soon. Beth x
When booking a holiday I like the…
When booking a holiday I like the opportunity to speak face to face with someone as they offer advice, knowledge and experience to meet my needs. Hays Travel always deliver this.
26 de fevereiro de 2026
Resposta da Hays Travel - Southampton
Thank you for your lovely review. It was a pleasure yet again to help with your booking . Stephen :)
Stephen (Hayes Southampton) made the…
Stephen (Hayes Southampton) made the whole process so easy and his knowledge is second to none. He goes over and above just "selling"! a holiday. The man is the tops as far as I am concerned. Have dealt with him for over ten years (if not more) and he just gets better and better.
27 de fevereiro de 2026
Resposta da Hays Travel - Southampton
Thank you for the amazing review. it is always a pleasure sorting out your travel arrangements. I hope to speak to you soon. Stephen😀
Resposta da Hays Travel - Southampton
Thank you for your lovely review. I'm glad we could get you booked onto another fab holiday! - Zoe
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