Hays Travel - Southsea Avaliações 

529
O TrustScore é 5 de um total de 5

4,9

6 Palmerston Road, PO5 3QH Southsea, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service again from Hays. Latasha was great at multi-tasking, dealing with several calls to agents and airlines at the same time. She managed to get our desired tour in our restricted date r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An impromptu request in store, following an email from Hays advertising a trip, I expected to be in the store for ages but Latasha took the details and the amendments to the trip I wished to make and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited the Southsea branch and yet again the staff did not disappoint. Although we have been extremely late in booking our summer holiday Derek and Tasha still managed to find us the holiday we wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We entered the store with only a vague idea of what we wanted. Victoria was very patient and took the time to explain all our options. Subsequent to our receiving the itineraries/quotes there were a f... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 6 Palmerston Road, PO5 3QH, Southsea, Reino Unido

  • 02392 986516

4,9

Excelente

O TrustScore é 5 de um total de 5

529 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(529)

121.628 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, responsive to changes in requirements.

14 de março de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for your lovely comments, it was a pleasure to help you with your holiday plans and we look forward to seeing you soon :)

Avaliado com 5 de um total de 5 estrelas

Friendly and thoroughly professional…

Friendly and thoroughly professional service. Cerys is a great asset to your company. Very efficient and ready to adapt to my personal requirements and offer advice when needed. I would recommend anyone to use the Southsea Hays branch for their travel arrangements.

11 de março de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you so much for leaving this lovely review, we are so glad you were happy with the service provided and we hope to see you again soon.
Its always a pleasure to help you with your travels!
Best Wishes
Latasha :)

Avaliado com 5 de um total de 5 estrelas

Hays Travel Southsea

I always go to my local branch of Hays Travel when I am planning a trip abroad to see friends or have a holiday. It may be for currency, booking a package holiday or just advice. The service is uniformly friendly, knowledgeable, and efficient. It's a refreshingly excellent and trustworthy experience

8 de março de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

WOW!

Such a lovely review! Thank you for taking the time to leave us your kind words!

I am glad we were able to help organise your holiday!

Avaliado com 5 de um total de 5 estrelas

everyone i spoke to was very helpful…

everyone i spoke to was very helpful and came back to me promptly with lots of quotes. great team at Southsea branch.

26 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to leave these lovely comments! Always a pleasure to get you booked on your holidays! :)

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Our requests were listened to and expertly applied to our holiday destination search in terms of location experience, flight times and hotel requirements. It was a friendly and really relaxed appointment and I felt we have come away with a good value deal for our holiday dates and we are looking forward time away in Madrid as a result. We have used Hays travel many times before and keep returning because of the ease, peace of mind and professional approach of all the staff that we have encountered on each visit. We also use them for our holiday insurance and foreign currency - all of which is good value for money.

25 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for your lovely comments, it is always a pleasure to help you with your holidays and currency. We look forward to seeing you in our branch soon :)

Avaliado com 5 de um total de 5 estrelas

They were very helpful

They were very helpful. Looked up lots of cruises for me. We’re not hurried or pushy
I have booked several holidays previously with them and all has gone well.

25 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Hello, thankyou for your kind review were glad you have had this experience and cant wait to see you next time!
-Samantha :)

Avaliado com 5 de um total de 5 estrelas

Cerys was very helpful and has sorted…

Cerys was very helpful and has sorted out a group being able to book individually, even through a different agency, and liaise with Fred Olsen that we would be a group.
Great service

15 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Wow! Such lovely words!

Thank you for taking the time to this this fantastic review.

It was a pleasure getting all of you booked onto the Cruise, you will have fab time!

Cerys :)

Avaliado com 5 de um total de 5 estrelas

5 stars

We have used Hays in Southsea, Hampshire multiple times now and find the staff very helpful and thorough.

16 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you so much for your lovely comments it is always a pleasure to assist you with your holiday plans and I look forward to seeing you in the shop again very soon :)

Avaliado com 5 de um total de 5 estrelas

Very patient,very polite.

Very patient, very polite ,very efficient .Makes it easy to book a holiday ,relaxing as they do not rush you.Warm amicable staff.

11 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for your kind comments it is always a pleasure to help you with your holiday plans :)

Avaliado com 5 de um total de 5 estrelas

An excellent experience

An excellent experience

8 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to do our service review and thank you for booking with us again :)

Avaliado com 5 de um total de 5 estrelas

Hays always listen

Hays always listen to what you want and need in your travel experience. They make you feel that your wishes and needs are very important. I think they go the extra mile to meet your requirements.

30 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to do our review and for your lovely comments :)

Avaliado com 5 de um total de 5 estrelas

Friendly professional staff who walk…

Friendly professional staff who walk the extra mile for the customer.
Impressive - would not go anywhere else.

30 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to do our review and your kind comments. We look forward to seeing you in the shop again very soon :)

Avaliado com 5 de um total de 5 estrelas

Helpful & thorough.

Victoria was extremely helpful. She was very thorough in explaining all the different options allowing us to make informed decisions about flights, etc. We wouldn't hesitate to come back here to book future holidays.

30 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you so much for your lovely comments it is always a pleasure to assist you with your holiday plans and I look forward to seeing you in the shop again very soon :)

Avaliado com 5 de um total de 5 estrelas

Repeat experience

Repeat experience
We have used Hays Southsea on several occasions and always with Cerys because she is lovely, helpful totally understands our requirements. We have build a good rapour with her and it's brilliant service.

5 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to leave this kind review, we are glad you were happy with your experience and I will pass these comments on!

Best Wishes
Samantha :)

Avaliado com 5 de um total de 5 estrelas

member of staff was patient and…

member of staff was patient and knowledgeable

29 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for leaving this lovely review, we are so glad you were happy with the service provided and we hope to see you again soon.

Best Wishes
Latasha :)

Avaliado com 5 de um total de 5 estrelas

Great service at Southsea Hays

Latisha took very good care of us at the Southsea office and answered all of our questions about our upcoming cruise. We will be coming back to book more holidays with Hays.

Thank you 😊

3 de fevereiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to fill out our service review! I am so glad we were able to find the right cruise for you! Always a pleasure serving you both in store :)

Avaliado com 5 de um total de 5 estrelas

As soon as we came into the store we…

As soon as we came into the store we were made to feel welcome, our agent was fantastic, patient, friendly and full of good advice and even followed up by calling to confirm some details that had been concerning us

30 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for your kind comments I will pass these onto Cerys. We look forward to seeing you again in the shop very soon :)

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient staff...

Very helpful and efficient staff member. Easy to book holiday and arrange payment.

30 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to leave this lovely review!
I'm so glad that I was able to get you away and you were happy with the service provided :)

Best Wishes
Emily :)

Avaliado com 5 de um total de 5 estrelas

Stress free service

Tasha made booking our cruise stress free and helped with any questions we had. We will certainly use Hays Travel again in the future. 😊

12 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for taking the time to do our review and for your kind comments.
We look forward to seeing you again in the future!
Kind Regards
Latasha :)

Avaliado com 5 de um total de 5 estrelas

Cerys was friendly and helpful and…

Cerys was friendly and helpful and answered all my questions. I had time to research the details and was supported to change one of the hotels when I returned later in the week. Latasha was also extremely helpful and both ladies made booking my holiday stress free. All information provided has been backed up by documentation that was sent to me by e-mail

12 de janeiro de 2025
logotipo da Hays Travel - Southsea

Resposta da Hays Travel - Southsea

Thank you for leaving this lovely review, we are so glad you were happy with the service provided and we hope to see you again soon.

Best Wishes
Latasha :)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais