Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver mais
A empresa respondeu
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
A empresa respondeu
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
12 Front Street, DH9 0HX, Stanley, Reino Unido
- 01207 236000
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service we love every time !
As usual the staff go out of their way to help you find your perfect location and holiday .
They listen to what you would like and not like and spend time with you to get exactly what you like .
Friendly and helpful always .
10 de julho de 2026
Resposta da Hays Travel - Stanley
Hi Joan,
Thank you so much for taking the time to leave such a kind review.
We hope you have the best time on your cruise :)
Always receive a great service from…
Always receive a great service from Lindsey and laura. All the team members are very friendly and very helpful.
10 de julho de 2026
Resposta da Hays Travel - Stanley
Thank you so much for reviewing our service in the branch :) have a brilliant holiday
Thanks Lyndsey
Resposta da Hays Travel - Stanley
Thankyou so much for your lovely review - we hope you have a brilliant holiday in Rome :)
Thanks Laura
The friendliest branch
The staff at Stanley branch are like old friends. We are on first name terms & they know exactly what we want & are very efficient in booking everything for us. Everyone is extremely pleasant, & we look forward to using this branch for many more years.
2 de julho de 2026
Resposta da Hays Travel - Stanley
Thank you for your lovely review - its always a pleasure seeing you both in the branch :)
Thanks Laura
Friendly assitant
Friendly assitant , Millie who gave me all the information i needed about holiday i wanted
Always book with Hayes at Stanley .
7 de julho de 2026
Resposta da Hays Travel - Stanley
Hi Lesley,
Thank you so much for taking the time to leave such a kind review. I hope you all have a lovely time away in Skiathos.
Kind regards,
Millie :)
Fantastic staff at hays stanley .Always…
Fantastic staff at hays stanley .Always go out of there way to help you.Nothing is a bother to them.
30 de junho de 2026
Resposta da Hays Travel - Stanley
Thank you for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond to assist you. We truly appreciate your kind words.
Kind Regards
Lyndsey
Excellent Service
Booking process was easy, Rachel was really helpful - Service was great. Updates were provided when necessary in a timely manner would definitely book again
3 de maio de 2026
Resposta da Hays Travel - Stanley
Thank you for your wonderful review! We're so pleased to hear that your booking process was easy and that you found our service great. We appreciate you highlighting the timely updates.
Kind Regards
Rachel
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time on your cruise. Thanks Kelly
Laura who serverd us was very…
Laura who serverd us was very knowledgeable and went above and beyond. We had a laugh together and made us feel special and nothing was a problem. Would recommend to all my family and friends.
26 de junho de 2026
Resposta da Hays Travel - Stanley
Hi Tracey,
Thank you so much for taking the time to leave such a kind review. It was a pleasure to book your cruise :)
Kind regards Laura :)
Very good service found me a…
Very good service found me a holiday that met my needs
2 de julho de 2026
Resposta da Hays Travel - Stanley
Malcom Tweddle,
Thank you for your wonderful feedback! I am so pleased to hear that I was able to find you a holiday that perfectly met your needs.
Kind Regards
Rachel
Always a great experience at Hays
Thanks again Lynsey for matching the price of our holiday in Kos.
Always a great service from Hays.
Helpful and friendly.
30 de junho de 2026
Resposta da Hays Travel - Stanley
Thanks so much for reviewing our service in branch - have a fantastic holiday in Kos :)
Thanks Lyndsey
The travel assistant was very pleasant…
The travel assistant was very pleasant and helpful .She booked our holiday quickly and showed us on screen what she was doing . Have booked holidays and flights only for many years and won’t go anywhere else .
24 de junho de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Majorca. Thanks Kelly
The assistant was very helpful and got…
The assistant was very helpful and got the best price
23 de junho de 2026
Resposta da Hays Travel - Stanley
Thank you for your kind feedback! We are delighted to hear that our assistant was very helpful and found you a great price.
Kind Regards
Millie
The booking process is so much more…
The booking process is so much more personal by booking in the branch and ensures that there are no mistakes and everything is covered. The staff can price match holidays and currency which is a bonus.
30 de junho de 2026
Resposta da Hays Travel - Stanley
We're so pleased to hear that booking in-branch made your experience personal and thorough. It's wonderful to know our team could assist with price matching for your holiday and currency!
Kind Regards
Laura
Booking our yearly holiday
We always book threw Hays Travel Stanley…wouldn’t go anywhere else no matter who we deal with when booking our holidays they go out of their way to find us something we want wether long haul or short haul so thanks again for all your help finding us the perfect holidays
21 de junho de 2026
Resposta da Hays Travel - Stanley
We are so happy to hear you consistently have wonderful experiences with us! Thank you for your kind words and continued loyalty; we truly appreciate your feedback.
Kind Regards
Laura
Very happy with service’ young lady was…
Very happy with service’ young lady was very helpfull & helped with everything we asked for …
26 de junho de 2026
Resposta da Hays Travel - Stanley
Grahame Gallon,
We are so pleased our team provided such a positive experience. Thank you for your kind words.
Kind Regards
Hays Travel
The lady who booked the holiday for us…
The lady who booked the holiday for us was very helpful and very friendly
She took her time to explain everything to us
24 de junho de 2026
Resposta da Hays Travel - Stanley
We're so pleased to hear our team provided such a helpful and friendly experience. Thank you for your kind words!
Kind Regards
Millie
The representative who saw me the…
The representative who saw me the holiday knew what she was talking about and nice and friendly
23 de junho de 2026
Resposta da Hays Travel - Stanley
Thank you for leaving your kind review I hope you have a lovely holiday and hope to help again in the future. Kind regards Lyndsey
Usual professional pleasant staff …
Usual professional pleasant staff can’t fault
23 de junho de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback . We're so glad you had a great experience with our team. We appreciate your kind words.
Kind Regards
Laura
The girls were very friendly and…
The girls were very friendly and professional.Nothing seemed to much bother.It was a lovely experience.All our queries were dealt with quickly.
23 de junho de 2026
Resposta da Hays Travel - Stanley
Hi Elaine,
Thank you so much for taking the time to leave such a lovely review!
We hope you all have a lovely time in Salou
Millie :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.