Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver mais
A empresa respondeu
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
A empresa respondeu
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
12 Front Street, DH9 0HX, Stanley, Reino Unido
- 01207 236000
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always happy with my holiday bookings
Always happy with my holiday bookings. All the staff pleasant and give the best deal possible
24 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Helpful and friendly staff
Helpful and friendly staff. Made the whole process so easy and got us the best price possible. Lyndsey was our travel agent today, she was amazing.
21 de maio de 2026
Resposta da Hays Travel - Stanley
Thanks so much for reviewing our service in branch we hope you have a brilliant time in Costa del Sol :)
Thanks Lyndsey
Super Stanley Hays Travel
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes through the paper work thoroughly. First class service as always. Thank you.
21 de maio de 2026
Resposta da Hays Travel - Stanley
Thank you so much for choosing to use our branch time and time again for your holidays. I hope you both have a wonderful cruise. Thanks Lyndsey
Resposta da Hays Travel - Stanley
Hi Joan,
Thank you so much for taking the time to leave such a kind review! I hope you both have the best time in Sidari. It was a pleasure to book you both!
Millie :)
Staff were realy helpful
3 de maio de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your feedback.
We truly appreciate your kind words.
Kind Regards
Millie :)
Resposta da Hays Travel - Stanley
We are happy to know our service and prices met your expectations. We appreciate your kind words.
Kind Regards
Rachel :)
Great company fantastic staff
As always the staff are polite, cheerful and very helpful. They always explain everything and go out of their way to answer questions or find out the answer and get back to me. Excellent service.
7 de maio de 2026
Resposta da Hays Travel - Stanley
Thankyou so much for taking the time to leave your review - it was a pleasure booking your trip :)
Thanks Kelly
Great friendly knowledgeable service…
Great friendly knowledgeable service from Laura as always
Whole team makes you feel welcome and always happy to help
13 de maio de 2026
Resposta da Hays Travel - Stanley
Thank you for once again booking your trip with us in branch - have a fab time in Orlando :)
Thanks Laura
Nothing was too much bother for…
Nothing was too much bother for Lindsey, she held our hand and we booked 2 touring holidays.
She certainly went the extra mile, and some
6 de maio de 2026
Resposta da Hays Travel - Stanley
Thanks again for booking your trip with us at Stanley :)
Lyndsey
When we went to book our holiday it got…everything sorted in one go. Very helpful.
When we went to book our holiday it got quite complicated. Because of a couple of our friends and trying to accommodate everyone. But Lyndsey was very patient and so helpful she got everything sorted for us. Couldn't thank her enough.
5 de maio de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I am so pleased we managed to get you all booked and hope you have a lovely time in Costa Del Sol. Thanks Lyndsey
Resposta da Hays Travel - Stanley
Hi,
We appreciate your positive feedback and we are so glad that you found our service helpful and great. We hope you have the best time on your cruise
Kind Regards
Hays Travel Stanley
The staff are very friendly and check…
The staff are very friendly and check everything out for you and keep you well informed. I feel nothing is a bother for them. Excellent customer service.
23 de abril de 2026
Resposta da Hays Travel - Stanley
Thanks once again for booking your holiday here with us at Stanley - have a fantastic time
Thanks Laura
it was because Lindsey was friendly and…
it was because Lindsey was friendly and great and helpful
19 de abril de 2026
Resposta da Hays Travel - Stanley
Thankyou so much for your feedback - we hope you have a brilliant cruise :)
Thanks Lyndsey
Salou
As always the team deliver what you ask for. Absolutely love the expertise I receive every single time I book a vacation
8 de abril de 2026
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Salou. Thanks Lyndsey
I know when I go in to book a holiday I…
I know when I go in to book a holiday I get good service.The staff are very friendly and pleasant.
15 de abril de 2026
Resposta da Hays Travel - Stanley
We appreciate you taking the time to leave us such a great review! We're so happy to hear you consistently receive good service from our friendly staff.
I CALLED LAURA AT STANLEY TO MAKE SURE…
I CALLED LAURA AT STANLEY TO MAKE SURE THE HOLIDAY WE WANTED WAS AVAILABLE I GAVE ALL THE INFORMATION OVER THE PHONE AND THEN WENT TO THE SHOP TO PAY IT WAS SO EASY AND THEY ARE SO HELPFUL ALWAYS
11 de abril de 2026
Resposta da Hays Travel - Stanley
Thanks again for booking your trip :) have a fab trip in Kos :)
Thanks Laura
Resposta da Hays Travel - Stanley
Thank you so much for your kind words I hope you both have a lovely time in Tenerife. Thanks Lyndsey
Very good Laura was very helpful and…
Very good Laura was very helpful and did everything she could I got a real bargain going solo on a cruise it’s the cheapest iv ever, I always use Hays travel they are so helpful
8 de abril de 2026
Resposta da Hays Travel - Stanley
Thank you for leaving a lovely review, always happy to help I hope you have an amazing cruise. Kind regards Kelly
Thankyou very much to Laura Swinbank…
Thankyou very much to Laura Swinbank for booking my holiday yesterday, very helpful and polite, a lovely young girl
7 de abril de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback it is always a pleasure - I hope you have a great time in Jersey celebrating your anniversary. Kind Regards Laura :)
Really fantastic service
Really fantastic service , Kelly was helpful , knowledgeable and friendly throughout . Will definitely book with her again 👌
5 de abril de 2026
Resposta da Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback - I hope you have a great time in Prague Kind Regards Kelly :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.