Steph is not on an amazing travel agent, but what makes her extra special is she genuinely cares about your holiday, she is incredibly attentive, and gets so excited by the adventure she helps create,... Ver mais
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Veja o que dizem as avaliações
Wanted to book a weekend break in Barcelona for next year. We knew roughly where we wanted to be, what type of accommodation, nice balcony room etc. Steph was fantastic at finding what we wanted withi... Ver mais
A empresa respondeu
Steph was extremely helpful and friendly. She was able to look at different options as the original plan changed Can't want to go on this amazing holiday :)
A empresa respondeu
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family th... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Personal Travel Consultant Steph Haden, TF5, Telford, Reino Unido
- 1743816870
4,9
Excelente
205 avaliações
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Steph Haden was so plesent and helpful…
Steph Haden was so plesent and helpful she got us everything we wanted that is why we always book with her
3 de junho de 2026
Resposta da Hays Travel - Steph Haden
Thank you for taking the time to leave me a review Dawn. It's always a pleasure to help you, I look forward to heating all about your time in Ibiza :-)
5 star service again
5 star service again, used steph multiple times now wouldn't use anyone else
2 de junho de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review Mick. It's an absolute pleasure to help you and your family, your next one will be here before you know it! Looking forward to hearing all about it :-)
Steph was great at advising us for a…
Steph was great at advising us for a cruise with young children. Would highly recommend.
25 de maio de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. It was a pleasure to be able to help you find a cruise that suited you and your family with both the itinerary and cabin type you were looking for. I'll be looking forward to hearing all about it :-)
Excellent customer service from a…
Excellent customer service from a knowledgeable consultant.
22 de maio de 2026
Avaliação não solicitada
Resposta da Hays Travel - Steph Haden
Hi Paul, thank you for taking the time to leave me a review. It was a pleasure to be able to plan your New Zealand trip around the cruise that you found. I will be looking forward to hearing all about it :-)
Highly recommend
Steph is brilliant at finding and booking holidays! We have booked 2 cruises so far.
Creates a very personal service from start to finish.
She is efficient at getting the confirmations and paperwork sent out, i would definitely recommend using steph to book future holidays! Thank you 😊
12 de maio de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review Stacie, it really means a lot. It's been my pleasure to help you book a second cruise (very jealous!). I look forward to hearing all about it :-)
Massive thank you to Steph for…
Massive thank you to Steph for organising an amazing Disneyland Paris trip for my Mum’s birthday and my nephew Hunter’s 4th birthday! ✨🎂🏰
Steph sorted absolutely everything for us — flights, hotel accommodation within a 10 minute walk to the parks, and even made sure the hotel had a swimming pool which was perfect after long days in the parks.
The package included 3 day park tickets, meal packages, an extra special character banquet, and even a Mickey Mouse birthday cake for Hunter which made the trip feel really magical. 🎉🐭
Nothing was too much trouble, the prices were really good, and the whole process was stress free from start to finish. Her customer service was fantastic and you can tell she genuinely cares about making trips special for families.
Highly recommend Steph if you want someone who goes the extra mile and takes the hassle out of planning a big trip!
4 de maio de 2026
Avaliação não solicitada
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Mel. It was my absolute pleasure to help plan this special trip for 2 birthday celebrations. I'm so thrilled to hear you all had such a wonderful time and thank you for allowing me to share your photos. I very much look forward to helping you plan other trips in future :-)
I can’t thank Steph enough for all her…
I can’t thank Steph enough for all her help planning our holiday to Thailand! From start to finish her service was fantastic — friendly, professional, and incredibly patient while helping us find the perfect trip.
She really listened to what we wanted and put together an amazing holiday that we’re so excited about. Nothing was ever too much trouble, and she made the whole booking process completely stress-free.
I would highly recommend Steph to anyone looking to book a holiday, and I wouldn’t hesitate to use her again in the future. Thanks again for everything!
1 de maio de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It has been my absolute pleasure to help you and your family find an itinerary that worked for you all at a price you were happy with. I'll be very much looking forward to hearing all about it :-)
Steph is an excellent travel agent I’ve…
Steph is an excellent travel agent I’ve used numerous times, and she never disappoints. She’s reliable, responsive, and always goes the extra mile to find the best options. Every trip she’s arranged has been smooth and stress-free. Highly recommend!
21 de março de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review Jackie. It is always a pleasure to help you :-)
Steph was brilliant from start to…
Steph was brilliant from start to finish, gave me lots of affordable options and was very quick in replying when we needed to make tweaks to the booking. All documents were emailed over asap and I feel I have everything I need for an enjoyable trip.
25 de março de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was an absolute pleasure to help you find the ideal break away. Not long to wait! :-)
As always Steph is amazing
As always Steph is amazing, finds you exactly what you are looking for, for the perfect holiday
3 de março de 2026
Resposta da Hays Travel - Steph Haden
Thank you for leaving me a review Michelle. It's always my pleasure to help you all, thank you for your continued support :-)
Holiday Booking experience
I discussed with Steph the type of holiday I was thinking of booking. Quotes were received quickly and holiday booked. Steph has answered all my questions quickly and professionally and is lovely to deal with.
31 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Hi Ann, thank you so much for taking the time to leave me a review. It was my pleasure to help you find just what you were looking for. I look forward to hearing all about it :-)
Steph at Hays Travel was absolutely…
Steph at Hays Travel was absolutely brilliant. She made everything so easy from start to finish and took all the stress out of booking our family holiday. She was friendly, patient and nothing was ever too much trouble. I would 100% book with her again.
11 de fevereiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review Jana. It was a pleasure to help you and your family. I very much look forward to hearing all about your holiday :-)
Explained what holiday I would like and…
Explained what holiday I would like and the rest was taken care of.
Once again excellent service from Steph.
Thank you.
30 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review David. It was an absolute pleasure to help you again, it will soon come round! :-)
Ibiza
Trying to book a holiday for my daughters 18th was very daunting Steph was absolutely amazing very patient and found just what we was looking for
she took all the stress off me can’t wait to get there now
Will 100% use Steph again
7 de fevereiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was a pleasure to help you all find something to suit. Let the countdown begin!
Steph was excellent
Steph was excellent! She answered every query and question, even though I had lots! Steph was extremely knowledgable and I felt confident I was making the right decision booking our dream holiday with Steph.
22 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for leaving me a review Heather. It was an absolute pleasure to work with you to find your dream holiday. The countdown is well under way now! :-)
Steph was so helpful & very patient…
Steph was so helpful & very patient with our ever changing requirements. She worked hard to get us the holiday we wanted at the best price.
27 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you much for leaving me a review Sarah. It was my pleasure to be able to secure you a holiday that suited you all :-)
Excellent!
Helpful, attentive and an excellent communicator! Hassle free holiday booking! Thank you Steph
22 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review John. It was a pleasure as always to help you and your family :-)
Steph was brillsnt
7 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much Kim, it was a plasure to help you find the idal holiday for you both :-)
Highly recommend Steph
Highly recommend Steph. I came across her page on FB and after scrolling through I seen a holiday that I liked. I sent an enquiry and Steph replied promptly giving me various different options. At no point was there any pressure to book but Steph went above and beyond and was more than happy to answer all of my questions. Cannot wait for the holiday we’ve booked and look forward to booking more in the future. Thanks Steph!
1 de janeiro de 2026
Resposta da Hays Travel - Steph Haden
Thank you so much for your review, it was an absolute pleasure to help you find a holiday that suited you all, I cannot wait to hear all about it, it will soon come round!
Steph was amazing - value for money
Steph was amazing, she walked me though the options available and helped me plan the 3 days to get the best deals and most value for money
31 de dezembro de 2025
Resposta da Hays Travel - Steph Haden
Hi Mel, thanks so much for your review. It was an absolute pleasure to help you plan your special trip and I look forward to hearing all about it :-)
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