We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... Ver mais
A empresa respondeu
Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... Ver mais
A empresa respondeu
Always a pleasure to enter the shop,staff are so welcoming and helpful, even have a laugh with you nothing is ever 2 much trouble
We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 4, Wellington Square, TS18 1RH, Stockton, Reino Unido
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I went in to book a trip on Thursday and Louise the agent in the Stockton shop did an excellent job of getting everything satisfactory and an excellent quote. The next day I discovered Sunderland had added £600 to the cost within two hours of me leaving the shop. Both myself and my travel companion were extremely angry at this so I went down to the shop on the Friday. Again Louise did an excellent job dealing with Sunderland who I thought created a crisis out of something that could have easily been sorted out without this drama and I was less than impressed with their antics. In the end Louise helped me sort the problem and return the quote back to its original price. I was very satisfied with the Stockton staff who were very supportive of a customer but thought Sunderland to be staffed by idiots. 5 stars for Stockton 1 for Sunderland.

Resposta da Hays Travel - Stockton
Fantastic service and super happy again with my cruise! This will be my 7th cruise and my 10th booking with Hays Stockton! Fantastic!

Resposta da Hays Travel - Stockton
The girl Natalie was fantastic so helpful and polite and did everything possible for us would give her 100%

Resposta da Hays Travel - Stockton
on booking our cruise Connor from the Stockton branch went above and beyond it was a complicated trip but took all the stress away allowing us to build the perfect cruise with a 4 night stay nothing was to much trouble and gave us ideas for places to see and do. Would highly recommend no question was left unanswered a very prompt service was given was like having our own holiday planner thanks again to Connor.

Resposta da Hays Travel - Stockton
Excellent service just like my grandparents said it would be

Resposta da Hays Travel - Stockton
We were served by a lady called Danielle and she was so helpful and understanding of my situation. Great customer service from her and I would highly recommend Hays travel Stockton for any holiday booking

Resposta da Hays Travel - Stockton
The assistants were very helpful did exactly what i asked for no quibble always tried to give the best deals

Resposta da Hays Travel - Stockton
Not for first time this year, Louise was outstanding in finding us a holiday with value, it's a pity we couldn't fly out of Teesside, but at over 500£ cheaper we got the next best thing, a big thank you Louise

Resposta da Hays Travel - Stockton

Resposta da Hays Travel - Stockton
My holiday was booked by a new team member, Louise, who did a fantastic job. I had a £100 discount code from Tui to use, and it was a struggle for the system to accept it. However, Louise persevered, and once I'd changed the board basis, the voucher was accepted. Well done on your 1st booking Louise.

Resposta da Hays Travel - Stockton
As always the staff in the Stockton branch were fantastic booking our holiday was very easy Danielle and her staff always give you 10/10 service

Resposta da Hays Travel - Stockton

Resposta da Hays Travel - Stockton

Resposta da Hays Travel - Stockton
All the staff was friendly and as it was taking a while from checking flights and information offered me refreshments which was good.

Resposta da Hays Travel - Stockton
The young man named Conner was really helpful and talked me and my husband through everything we were very pleased with his help

Resposta da Hays Travel - Stockton
Connor was so patient and got us the holiday we were looking for. He did all of the work to make sure everything was just right and then printed the information we needed. It was such a simple procedure, we went home happy knowing everything had been taken care of and we had the correct documentary evidence to take away. Also the price was exactly the same as if we had booked the holiday directly with P&O. I would always use Hays Travel, they are professional and they know how to make the process hassle free!

Resposta da Hays Travel - Stockton
We booked our holiday without a problem. Connor was pleasant and helpful

Resposta da Hays Travel - Stockton

Resposta da Hays Travel - Stockton
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