Hays Travel - Swanage Avaliações 

419
O TrustScore é 5 de um total de 5

4,8

21 Station Road, BH19 1AB Swanage, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have gone into the Swanage Hays Travel several times & booked holidays through them & every time you go into there you are always greeted so nicely & friendly. I am usually seen by Kevin who is so... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kevin and staff at Swanage Hays gave us all the help they could - dealing with necessary flights to visit a close relative who was dying. Thank you, Kevin

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Leo in your Swanage branch was knowlegable, friendly and very helpful. We are in our 70's and not flown for a long time, but he sorted the holiday , tickets and boarding passes for us and made it all... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service love was as usual very helpful and his knowledge helped us plan our next trip very happy to use the Swanage branch again

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

419 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(419)

118.436 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent tailored service which is…

Excellent tailored service which is very much appreciated. Many thanks to Kevin and his team!

20 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Hi Mark, Thank you for the lovely review and Importantly Thank you for your Booking. See you soon. Cheers Kevin

Avaliado com 5 de um total de 5 estrelas

Always helpful

Kevin has always been very helpful and knowledgeable about all the Holiday Questions i have asked him, always book with Kevin and Hays Travel, if I have any questions or queries he is always happy to help!

12 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Hi Maria, Thank you for a lovely review, that is really appreciated and very kind. See you soon Kevin

Avaliado com 5 de um total de 5 estrelas

Love Leo

Love Leo
Such a star always very helpful and friendly
Nothing a problem he’s got a lovely smile
Will go to Leo to book all our holidays
😎🌞does a super trooper job 😀😀
Bev & Dean

12 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Hi Bev & Dean, Thanks for your review! Much appreciated. Hope to see you both again soon!

Avaliado com 5 de um total de 5 estrelas

ravo

very helpfull staff

3 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon to you, hoping you all good, thank you for the lovely review. Kevin

Avaliado com 5 de um total de 5 estrelas

Wanted a few days away so went to see…

Wanted a few days away so went to see Kevin In the Swanage branch he is always so helpful and he found us the perfect break. Amazing as always thank you Kevin.

10 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon to you, you are very welcome, thank you very much for a lovely review, that's very kind and really appreciated. Best Kevin

Avaliado com 5 de um total de 5 estrelas

Kevin took time to go through the…

Kevin took time to go through the various options and found a suitable cabin.

6 de maio de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon to you, Thank you very much for the lovely review, that is really appreciated and very kind of you.

All the very best

Kevin

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service

Excellent friendly service. Always willing to help and go the extra mile.

18 de abril de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good evening to you, Thank you for the lovely review, really appreciated and very kind of you. You are always welcome ! Kevin

Avaliado com 5 de um total de 5 estrelas

great local branch

Simple and easy with staff we trust

5 de abril de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Hi Brian, You are welcome as always, a pleasure looking after you. Thank you for Booking !! Really appreciated Best Kevin

Avaliado com 5 de um total de 5 estrelas

Helpful staff

26 de março de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Morning to you, thank you very much for the review, really appreciated and very kind. Best Kevin

Avaliado com 5 de um total de 5 estrelas

Kevin and his team were amazing and…

Kevin and his team were amazing and very patient with me. They found the cruise I wanted for my 40th and I would recommend booking any holiday with them.

28 de março de 2026
Avaliação não solicitada
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Morning to you, thank you very much, we both really appreciate your comments as very kind, always a pleasure to look after you. Thank you again. Best regards Kevin and Leo

Avaliado com 1 de um total de 5 estrelas

Appalling service

Appalling service, no help or offer of help finding an alternative holiday. Didn’t ask my name, offer me a seat just a 30 second conversation telling me how they couldn’t compete with Tui. I won’t be surprised if they shut down soon. I will not be returning.

16 de março de 2026
Avaliação não solicitada
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon Tim, I am sorry that you felt our service was not satisfactory, I would like to take the opportunity to have a conversation with you, if you would like to email me privately with a contact telephone number, I would like to give you a telephone call.
Kevin.sansom@hays-travel.co.uk
and or TEL 01929 423771

Kind regards

Kevin

Avaliado com 5 de um total de 5 estrelas

All good- very helpful

All good- very helpful

8 de março de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Hi Kathryn, Thank you for the review, really appreciated !! Best wishes Kevin

Avaliado com 5 de um total de 5 estrelas

Great service

Found what we needed and arranged it quickly. Very happy.

28 de fevereiro de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon John, Thank you very much for a lovely review, that's really appreciated and very kind of you. Thank you again. Best Kevin

Avaliado com 5 de um total de 5 estrelas

Great Service

Very attentive and proactive. Dealt with our queries. All good

27 de fevereiro de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon to you, thank you very much , Leo really appreciates that as very kind. Best regards Kevin

Avaliado com 5 de um total de 5 estrelas

Kevin spent a lot of time looking and…

Kevin spent a lot of time looking and planning and confirming all necessary details. No question was dismissed as impossible to find an answer to - and he did!

17 de fevereiro de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Afternoon to you, thank you very much for a lovely review, that is really appreciated and very kind of you. You are welcome. Best regards Kevin.

Avaliado com 5 de um total de 5 estrelas

First class experience

Very helpful assistance from Kevin in booking our family's cruise.

6 de fevereiro de 2026
logotipo da Hays Travel - Swanage

Resposta da Hays Travel - Swanage

Good Morning to you, You are more than welcome ! Thank you very much as appreciated and kind. Best regards Kevin

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