The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Ver mais
A empresa respondeu
We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... Ver mais
A empresa respondeu
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... Ver mais
A empresa respondeu
Fantastic experience from the off, cup of coffee and friendly staff prior to our appt while we waited. Chantel went the extra mile to help us find the perfect booking for our honeymoon and was complet... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Expertly dealt with a potential holiday enquiry explaining all the alternatives

Resposta da Hays Travel - Teesside Park
Adam was amazing, he helped from us going into the store at Teesside Park, to finishing the booking via email and over the phone, he understood our requirements and went through our options.

Resposta da Hays Travel - Teesside Park
Julie delforno was absolutely brilliant she found us a great holiday it was a pleasure speaking with her and how professional she is xx

Resposta da Hays Travel - Teesside Park
Fab travel agent Connor at Teesside park. Very helpful and knew what we wanted

Resposta da Hays Travel - Teesside Park
Staff member who arranged holiday had excellent nature and was very proffesional

Resposta da Hays Travel - Teesside Park
Sarah, the sales person gave us excellent service. Very attentive and wasn't rushed.

Resposta da Hays Travel - Teesside Park
Libby and the Team at Teesside Park were fantastic as usual. Evie was so knowledgeable and helpful and nothing was too much. We went in to finalise a holiday for this year and ended up booking our first cruise. Thank you for making the visit so effortless.

Resposta da Hays Travel - Teesside Park
The costumer services was brilliant, we were explained everything in detail before booking and the made the experience of booking a holiday was made easy

Resposta da Hays Travel - Teesside Park
Great communication and helpful making me decide to book the holiday very well presented and professional

Resposta da Hays Travel - Teesside Park
We always book with Hayes and are always happy with the service

Resposta da Hays Travel - Teesside Park
The travel advisor Lauren went above and beyond her remit, before we confirmed our booking she looked into alternative hotels and areas in Sri Lanka.She was courteous, patient and all out helpful. A credit to the company

Resposta da Hays Travel - Teesside Park
As usual we had first class service. Libby knows exactly what we love. Always new experiences but that suit us. Takes into account disabilities etc. we are never disappointed with the holidays book. We would highly recommend Hays travel Teesside park.

Resposta da Hays Travel - Teesside Park
As always Libby arranged everything we asked for, no troubles no hassles. She came back to us very quickly with the hotels we’d requested on our multicentre trip all arranged fantastically. We don’t know what we’d do without her. Service with a smile 😃. We wouldn’t go anywhere else. Thank you Libby and Hays.

Resposta da Hays Travel - Teesside Park
Our agent (Lauren) was amazing from start to finish. She was as knowledgeable as possible, did her best to get us the best deal for our budget.
We weren’t rushed. She was very experienced & this came through. *****

Resposta da Hays Travel - Teesside Park
Great staff always looking to help and help us decide on the holiday we are looking for 10 out of 10 every time. They make the booking process so simple with their help and guidance.✔✔

Resposta da Hays Travel - Teesside Park
Great service when initially booking our holiday. When we went to purchase currency we were told there is a minimum spend to access a better exchange rate, we had already spent nearly 6 times this amount. I raised this query when in branch again and was told they operate two separate businesses.

Resposta da Hays Travel - Teesside Park
We always travel with jet2 but like to come in store and book with Hayes travel. The friendly and knowledgeable service is first class and all the staff are lovely and helpful. A particular shout out to Courtney who has helped us book several trips now. We wouldn’t hesitate recommending you to friends and family xx

Resposta da Hays Travel - Teesside Park
Alyson was very helpful and made sure we had everything we needed for our holiday

Resposta da Hays Travel - Teesside Park
Always helpful. Making sure we get the right deal at the hotel that we want.
Alison is brilliant. She always takes time to have a chat and make sure we are well looked after. This time she made us an appointment so we didn't have to wait. This helped for my Mam who doesn't like having to hang about for too long.

Resposta da Hays Travel - Teesside Park
Very friendly Courtney!
She was helpful and give us a lot of guidance.
Good customer service.

Resposta da Hays Travel - Teesside Park
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.