Hays Travel - Telford Avaliações 

A young trainee helped us choose a holiday and was very helpful and polite.

Natasha at Telford store is excellent, she went out of her way to help me decide which cruise was best for me , even let her choose my cabin lol

Friendly staff that were happy and patient to make sure my requirements were met as part of my booking.

Tash was friendly, helpful and efficient.

The Manageress Laura helped us book 2 bucket list holidays - 1 to Thailand and 1 to Canada. She spent hours putting itineraries together for us, never making us feel rushed, or giving the impression that she was bored. She gave us 100% of her attention and honestly seemed to love the job that she was doing. All the other staff members were equally as attentive to their customers. Brilliant team.

We had decided where we.wsnted to go and it was all confirmed.

Everything was explained perfectly in ways we could understand. The person we dealt with (Calvin)explained everything thoroughly. We were most impressed with his knowledge of all things travel. It was first class.

Got the cruise I want at a good price. Booked efficiently. Could do with more staff, as short wait to be seen. But made up for short wait once seen.

Great service, Calvin was amazing

Gavin, who looked after us, was very professional, knowledgeable, friendly and did his utmost to get the best value for our money. A huge thank you to him

I needed help booking a flight - the staff were very efficient and friendly. Thank you 😊

Was able to find the holiday we wanted at a decent price,staff very helpful and informative,came away very satisfied.

The representative was extremely knowledgeable and helpful.

Excellent customer service from Calvin he was very helpful and knowledgeable.
A good variety of cruise options

My travel agent, Natasha, Telford Branch, was absolutely amazing. Nothing was too much trouble for her. She was exceptionally helpful and friendly. When l go to book a holiday l try my best to go to her as she makes me feel very at ease.

We knew where we wanted to go and were guided with the best route and hotel for our short stay. We were shown various hotel options and the agent gave us his knowledge and expertise to add to the descritions in the advertising material.
An overall easy process to follow and support as needed but no pressures.

Charley was so helpful and patient

Natasha was very patient and competent with booking our trip. Nothing was too much troubled even taking upto 20 mins after closing time to finish our booking.
Thanks very much.

After a small wait, got seen and looked at two cruses when back home and showed the wife, and we went back to book the cruse to Barbados rest of the Caribbean cruse.