We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver mais
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Veja o que dizem as avaliações
As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.
Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver mais
A empresa respondeu
Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido
- 01315163723
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5* to Joan Excellent agent
From start to finish this experience was excellent.
5* to Joan as she could not have been anymore helpful finding me an amazing holiday for a special occasion with my family, she went above and beyond to make sure i was happy with the chosen package to Dubai.
Honestly cant thank Joan enough..

Resposta da Hays Travel - The Gyle
Efficient and friendly
Efficient and friendly. Worked as a team to establish needs and booked the holiday without fuss.

Resposta da Hays Travel - The Gyle
Liam gave us Excellent service helping…
Liam gave us Excellent service helping me and my friends book a holiday to Dubai and helped us the follow day with questions over the phone

Resposta da Hays Travel - The Gyle
No hassle
Your sales assistant Skye was very helpful a credit to hays easy to book will certainly use hays again .

Resposta da Hays Travel - The Gyle
I was delighted with the service provided,personal,informative and very helpful .
I was delighted with the help and assistance from Emma .Emma located exactly what was suitable for my request .
6 nights in a lovely Hotel in Tenerife with additions such as a pre booked aisle seat ,annual travel insurance. (I go to the .USA including Maui on 30 April)and hotel at Edinburgh Airport .

Resposta da Hays Travel - The Gyle
From initial enquiry to booking…
From initial enquiry to booking following lots of my amendments the process was dealt with polite, professional service throughout by Emma.

Resposta da Hays Travel - The Gyle
Was delighted by the service I received
Was delighted by the service I received

Resposta da Hays Travel - The Gyle
Excellent service we were helped by a…
Excellent service we were helped by a young lady I think she was called Scarlett and had long dark hair. She was really helpful on booking out holiday checking locations distance from resort. Showed us on Google maps which helped very patient with 2 old fogies

Resposta da Hays Travel - The Gyle
Fantastic customer service from Skye
Fantastic customer service from Skye. She was extremely helpful and we are really looking forward to our holiday. Thank you

Resposta da Hays Travel - The Gyle
Staff were excellent
Staff were knowledgeable, courteous and very helpful whilst we booked our holiday, all queries were answered promptly all of which justified our decision to book "face to face".

Resposta da Hays Travel - The Gyle
Great communication and very very…
Great communication and very very helpful, will use them again.

Resposta da Hays Travel - The Gyle
Skye was very helpful with our initial…
Skye was very helpful with our initial query, gave us a couple of options to think about and had previous experience herself at one of the hotels which was great. Went back and booked with Joan who was so so helpful, she went through everything and made sure I was doubley happy.

Resposta da Hays Travel - The Gyle
Very helpful
Very helpful member of staff who provided us with several options in relation to the type of break we were looking for.

Resposta da Hays Travel - The Gyle
As always best service as always
As always best service as always , we usually go to Joan whom we have known for a good few years now. But have also been to the other staff as well . Always the best service . Lena -Trevor

Resposta da Hays Travel - The Gyle
I got a really nice holiday for a great…
I got a really nice holiday for a great price.
Liam Gunn,
Liam Gunn,
dealt with my ever changing booking with patience and perseverance and eventually my booking
Thank you very much Liam
John Moriarty
First rate advisor
Emma was professional and capable to resolve the questions we posed with authority in our desire to book a trip to Rome.
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