Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Ver mais
A empresa respondeu
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... Ver mais
A empresa respondeu
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... Ver mais
Haven't been on our holiday as yet but I would hope the service I received while booking will reflect in holiday. Friendly staff member Sarah in Victoria Square Sat with me 10 mins before closing and... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Danielle in the Victoria Square branch was more than helpful a very professional and polite member of staff

Resposta da Hays Travel - Victoria Square
The service I received was friendly, professional and helpful which made me feel at ease. My booking went through smoothly and within minutes.

Resposta da Hays Travel - Victoria Square
Great help and friendly staff, helped me book a holiday smoothly and answered every query i had

Resposta da Hays Travel - Victoria Square
I dealt with Danielle when making a booking. She was knowledgeable, friendly and so helpful. We had everything sorted in 5 minutes

Resposta da Hays Travel - Victoria Square

Resposta da Hays Travel - Victoria Square
Booked a tour to china oonagh was so helpful friendly has the right personality for the job nothing was a problem Thank-you oonagh

Resposta da Hays Travel - Victoria Square

Resposta da Hays Travel - Victoria Square
The advisor was very helpful and went out of her way to get what I wanted

Resposta da Hays Travel - Victoria Square
booking made easy. It was a pleasure booking with Danille. And i will return.

Resposta da Hays Travel - Victoria Square
Helped me get a deal for family holiday staff really friendly and helpful.

Resposta da Hays Travel - Victoria Square

Resposta da Hays Travel - Victoria Square
AVOID!!!!!!
PLEASE DO NOT GIVE THEM ANY OF YOUR MONEY IT WAS THE WORST MISTAKE I DONE CAUSED YEARS OF STRESS AND NOBODY WILLING TO HELP INCLUDING THEIR MANAGEMENT!
I have waited 2 YEARS for £200 of my hard earned money back as they did NOT go by their terms and conditions they were broke and gave me flight times a week before my flight that I had to ask for myself multiple times on emails as they wouldn't even give me flight times then when they did they lost 2 days and still were marketing it for 5 nights. I have warned everyone I can to avoid and I would also make everyone else aware to avoid flights should have been given in advance. Still haven't received my money

Resposta da Hays Travel - Victoria Square

Resposta da Hays Travel - Victoria Square
Oonagh was so helpful and so informative made booking my cruise a delight .
Look forward to booking with her again .

Resposta da Hays Travel - Victoria Square

Resposta da Hays Travel - Victoria Square
Patrick was very helpful and patient and informative
Would definitely return for future package bookings

Resposta da Hays Travel - Victoria Square
Patrick was very helpful and friendly taking time to explain everything clearly. Really appreciated taking the time to find out if my dietary needs could be accommodated and gave me insight into how others in same position managed

Resposta da Hays Travel - Victoria Square
Una in Victoria Square bramch was friendly very imformitive and pleasent to deal with

Resposta da Hays Travel - Victoria Square
Danielle was really patient and helpful, genuinely intetested in getting a package that suited us, bringing her own experience in and asking colleagues for information on particular resorts.

Resposta da Hays Travel - Victoria Square
Very pleasant to talk too and resolved any issues I had quickly 😊

Resposta da Hays Travel - Victoria Square
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.