We wanted a family holiday for 8. Two of the eight (not a couple) were to arrive and leave on different dates. Hannah found a holiday that suited everyone. They are always friendly, professional an... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zak at hays travel Waterlooville booked our holiday to New York and it’s my mums early 60th birthday treat he was so helpful and kind took to the time to look a few hotel options and change a few o... Ver mais
A empresa respondeu
We came in last weekend to enquire about a holiday to Cyprus Hannah was very helpful. We’ve since gone back and booked it and everything was great again very helpful and friendly
A empresa respondeu
As usual a very friendly and professional service from a great team. Willing to help with any questions and going the extra mile to get the answers. Have used the team for many holidays and will cont... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
1 Wellington Way, PO7 7DR, Waterlooville, Reino Unido
- 02380985021
4,9
Excelente
608 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hays Travel - Waterlooville
Dear Valued customer
thank you for taking the time to review our service i will be sure to pass this on
Regards
Vicki
Very helpful good service from start to…
Very helpful good service from start to finish
22 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your lovely review, I am pleased I was able to get you booked for the Edinburgh Military Tattoo, you will have such an amazing time.
I look forward to seeing you again soon.
Lucy
We came in last weekend to enquire…
We came in last weekend to enquire about a holiday to Cyprus Hannah was very helpful. We’ve since gone back and booked it and everything was great again very helpful and friendly
22 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your wonderful feedback! I will pass on your kinds words to Hannah.
Kind Regards,
Lucy
Hannah was very good and got us just…
Hannah was very good and got us just what we wanted, very good service
20 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you so much for your kind words, I am pleased to hear Hannah was able to find exactly what you wanted, I will be sure to pass on your kind words to Hannah.
Kind Regards
Lucy
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your wonderful 5-star review!
We appreciate you taking the time to share your positive feedback.
I look forward to seeing you again soon.
Kind Regards
Lucy
Hays Travel Waterlooville
Great service from Atlanta again with some help from Hannah. Always book through them as they are always professional informative and helpful
10 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Thank you for leaving a review on my service. We appreciate your kind words! We are always here to help, see you soon. - Atlanta
Family holiday for 8
We wanted a family holiday for 8. Two of the eight (not a couple) were to arrive and leave on different dates.
Hannah found a holiday that suited everyone.
They are always friendly, professional and very helpful at Hays Waterloovville. We have used Hays for a few years now and have never been disappointed.
7 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your wonderful feedback!
We are so pleased to hear that Hannah could find a holiday that suited everyone's needs. It's great to know that our team is consistently friendly, professional, and helpful. We truly appreciate your continued loyalty!
Kind Regards,
Lucy
Excellent service
Excellent service. Very helpful and took time and trouble ensuring that we got the holiday we wanted. Would definitely return to book with Hayes again.
8 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help you find the perfect holiday. We truly appreciate your kind words, I will be sure to pass this onto Emma.
Kind Regards
Lucy
Our travel guide was great
Our travel guide was great. She was really thorough and explained everything really well. She's super patient and very good at her job.
15 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for your wonderful 5-star review!
We are so pleased to hear that Emma was thorough, patient, and excellent at her job, I will be sure to pass your kinds words onto Emma.
Kind Regards
Lucy
Friendly and Profesional
As usual a very friendly and professional service from a great team. Willing to help with any questions and going the extra mile to get the answers.
Have used the team for many holidays and will continue to do so.
4 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer, Thank you so much for your kind comments. I'm so glad I was able to help you. Look forward to seeing you again soon! Kind Regards, Atlanta
Perfect booking with Hays
Emma was extremely helpful and patient throughout my enquiry/ booking
All my questions were answered and looking forward now to this holiday!!
11 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Thank you for your wonderful feedback! We are so pleased to hear that you had such a great experience and that all your questions were answered. We hope you have a fantastic holiday! - Atlanta
Zac in your waterlooville shop was very…
Zac in your waterlooville shop was very good with what we wanted and found us exactly what we asked for, thank you Zac
2 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer, Thank you for your lovely comments on the service received by Zak. We hope you have a lovely holiday! Kind Regards, Atlanta
New York 2029
Zak at hays travel Waterlooville booked our holiday to New York and it’s my mums early 60th birthday treat
he was so helpful and kind took to the time to look a few hotel options and change a few over things to suit the dream package, great price too on zero deposit
Can’t recommend Zak enough he’s great asset to hays travel team ☺️roll on December 2029✈️
7 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you so much for your kind words, it means a lot to the team and we're always happy to help, I'm glad we found the right hotel for such an amazing trip for a fabulous early treat for your mothers 60th!
Kind Regards, Zak :) !
Friendly helpful knew what I wanted…
Friendly helpful knew what I wanted nice staff
7 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
I'm so glad we were able to get everything sorted for you, and thank you for your lovely feedback, and glad that we got it all done effectively and fast!
Kind Regards, Zak!
Good service as always with Atlanta at…
Good service as always with Atlanta at Waterlooville
5 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
We are so glad to hear that we consistently provide you with good service. We truly appreciate your kind words, I will pass this on to Atlanta.
Kind Regards
Lucy
Kind helpful staff on both visits…
Kind helpful staff on both visits everything explained in great detail and our wishes and requirements were all dealt with both Emma on our first visit when we just making enquiries and Atlanta on our second visit when we booked were very good excellent service
2 de agosto de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you so much for your amazing words, and I'm glad the team gave you an outstanding service! I'll make sure to pass your kind words to them.
Kind regards: Zak!
Staff were great very helpful and…
Staff were great very helpful and nothing was to much trouble, they found us a great holiday, and we would go there again
21 de julho de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer
Thank you for your kind words i will be sure to pass this on
Regards
Vicki
So easy to book
We went in to ask about cruises for next year. Emma was really helpful, asked us a few questions about dates and places we wanted to go and searched away! She found us a cruise within minutes and we booked! The whole process was so quick and easy. Thank you Emma!
26 de julho de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer. Thank you so much for reviewing the service received by Emma. I'll be happy to pass on your comments! I hope you have a lovely holiday when it comes round! Kind Regards, Atlanta
Emma from Waterlooville branch was…
Emma from Waterlooville branch was brilliant, patient, professional and thorough in her approach. Highly recommend Hays Travel
28 de julho de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued customer
thank you for your kind words i will be sure to pass them on to Emma
Regards
Vicki
Patient and Helpful
We weren't the easiest of customers but they did everything we required and we didn't ever feel like being a nuisance (although we probably were!)
27 de julho de 2026
Resposta da Hays Travel - Waterlooville
Dear Valued Customer,
Thank you for leaving a review on the service you received in our branch! I am glad we were able to help with your Scotland holiday, I am sure you are going to have an amazing time.
Kind Regards
Emma :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.