Hays Travel - Westbourne Avaliações 

808
O TrustScore é 5 de um total de 5

4,9

68 Poole Road, BH4 9DZ Westbourne, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.

Avaliado com 5 de um total de 5 estrelas

All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

808 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(808)

117.250 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent results

We always use the Westbourne branch as all the staff are very friendly and the atmosphere is great also very helpful in finding what we are looking for.

12 de maio de 2026
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Resposta da Hays Travel - Westbourne

We're so happy to hear you always choose our Westbourne branch! We appreciate your kind words about our friendly staff and helpful atmosphere.

Avaliado com 5 de um total de 5 estrelas

The Staff are very polite and helpfull

The Staff are very polite and helpfull, I deal with Paula who has been very helpful on several occasions.

9 de maio de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your kind words. Always happy to help :)

Avaliado com 5 de um total de 5 estrelas

This the second time we have used Hayes…

This the second time we have used Hayes Travel in Westbourne. Paula and Simon have given us a lot of good advice with planning our trip to the far east. We will definitely use the company again for future trips.

6 de maio de 2026
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Resposta da Hays Travel - Westbourne

Thank you for your review. I am excited for your trip as this is on my wish list and I can't wait to hear all about it. Paula

Avaliado com 5 de um total de 5 estrelas

A pleasant and easy experience

The knowledge of cruising by your assistant helped greatly with my choice and location of cabin.

5 de maio de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your kind comments - was a pleasure to book your cruise :)

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service
Sean from Hays Westbourne was very good and his experience was valuable to ensure we booked the cruise trip
Big Thank you for everything
We are so excited about our trip in 2028

26 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thankyou for your kind comments

Avaliado com 5 de um total de 5 estrelas

The young lady oked after us was…Melanie

The young lady who looked after us was so friendy knowledgeable and helpful. I always recommend Hayes travel in Westbourne to all my friends. I've never had poor unfriendly service. Who ever I've seen to book a holiday has been excellent.

17 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your comments. It was a pleasure as always to arrange your next holiday and I hope you have a wonderful time relaxing on the beautiful beach. we will be in touch when your tickets are ready and any questions do let us know. Rebecca :)

Avaliado com 5 de um total de 5 estrelas

Sky was so helpful and made booking…

Sky was so helpful and made booking very easy.
We will use Hays again in the future.

16 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your lovely comments - it was a pleasure to book your holiday. See you soon :)

Avaliado com 5 de um total de 5 estrelas

GOOD CUSTOMER SERVICE

I have dealt with Hays Travel over a number of years and have always found them friendly and helpful. Nothing too much trouble. This time was no exception. Many thanks.

6 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your kind comments, it was lovely to see you again and I am really pleased we were able to get you booked onto this fantastic cruise. We look forward to seeing you again soon,

Kind regards
Sean

Avaliado com 4 de um total de 5 estrelas

Booking was OK in Hays Travel but it…

Booking was OK in Hays Travel but it would of been easier add the health questions done in the shop, but had to phone the insurance company to add the health questions.

15 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

We appreciate your booking through Hays Travel. We're sorry the health question process wasn't seamless and you had to call the insurance company. We don't normally do this in branch as this private to you :)

Avaliado com 5 de um total de 5 estrelas

Always friendly and knowledgeable…

Always friendly and knowledgeable service, staff take their time to ensure we get the right holiday.

5 de abril de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your kind comments, it is always a pleasure to help you. I am sure you will have an amazing time on this tour, and it will come around in no time. We look forward to seeing you again soon.

Kind regards
Sean

Avaliado com 5 de um total de 5 estrelas

Thumbs up again!

It's great booking holidays through Hays Travel as we are not regular travelers and love the stress free way they help from booking the flights, insurance and helping with accessing the holiday money with an app. Simon just makes this whole process more enjoyable! He is so personable, knowledgeable and fun too.

26 de março de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thankyou for your lovely comments - its always a pleasure when you both come in and glad we could get your holiday booked :)

Avaliado com 5 de um total de 5 estrelas

We always use James at Hays Travel

We always use James at Hays Travel, Westbourne, Bournemouth. He is very helpful and knowledgeable, finding our holidays at a satisfactory price.

28 de março de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

I am glad I was able to help. I hope you have an amazing holiday

Avaliado com 5 de um total de 5 estrelas

Amazing service, highly recommend

We have booked our package holidays with Hays Travel for years and have always received excellent service. The staff are efficient, polite and friendly and nothing seems to phase them!

26 de março de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Thank you for your kind comments. It is a pleasure to be booking your holidays :)

Avaliado com 5 de um total de 5 estrelas

Tanya is absolutely brilliant!!

Tanya is absolutely brilliant!!
Nothing ever problem
Always happy and laughing
And always goes above and beyond
She is a super star !

26 de março de 2026
logotipo da Hays Travel - Westbourne

Resposta da Hays Travel - Westbourne

Dear Mr Berry, thank you so much for your lovely review, it means a lot to me. It is always a pleasure booking your holidays and I look forward to seeing you again soon. Tanya :)

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