As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
A empresa respondeu
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
A empresa respondeu
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
34 High Street, BS23 1EZ, Weston Super Mare, Reino Unido
- 01934806180
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always polite and helpful
We went in to see about a couple of holidays and completely changed to another one 🤣 the young lady that assisted us was lovely. Very helpful and polite.
We have booked a few holidays through hays travel and will now always use them.
18 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you so much for your kind review :) - Emily
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind words :)
Cruising
Nicole was very helpful in arranging our next adventure,very friendly and knowledgeable .
17 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback and for booking with us again - Thanks Steph :)
Very pleased with excellent service…
Very pleased with excellent service from Hayd Travel
16 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind feedback - Thanks Steph :)
Knowledgeable staff
15 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your feedback - Thanks Steph :)
Excellent service and highly recommend.
Excellent; friendly service. Emily was extremely knowledgeable and nothing was too much trouble for her. She spent ages finding us the perfect cabin and she even laughed at my jokes! She answered all of our questions and we came away knowing exactly what we had to do next. Absolutely fantastic experience.
13 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely review! It was so lovely to meet you and a pleasure to book your holiday :) - Emily
As per the first time we booked
As per the first time we booked, the lady was friendly took us through the various parts of booking explaining each part and securing our next holiday.
14 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again, Thanks Steph :)
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback - Thanks Steph :)
The girl who dealt with us was…
The girl who dealt with us was professional and knowledgeable made us feel like she appreciated our business.
13 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback :)
We wanted to book a cruise.
We told Nicole our parameters for a cruise and she searched and found one, she then entered all the information needed to complete the booking. We left there very satisfied. Thank you
12 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Really helpful and knowledgeable
Really helpful and knowledgeable - spent a long time looking for the best options for me. I did not really go in knowing exactly what I wanted so the 'no pressure' really long and good look at all possibilities was perfect. Thank you very much
3 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind words!
Good customer service despite the fact…
Good customer service despite the fact that prices increased on further investigation.
10 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your feedback!
Nicole in the Weston super Mare branch…
Nicole in the Weston super Mare branch was just brilliant! Super friendly and efficient. She made the whole experience so easy for us. A real asset to the company
10 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback it was a pleasure booking your holiday!
Really amazing very helpful with our…
Really amazing very helpful with our booking
10 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your feedback!
The staff very helpful and friendly.No…
The staff very helpful and friendly.No pressure to purchase a holiday and giving advice on other tours
9 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your review it was lovely booking your holiday!
Easy cruise booking
We booked a cruise for next year with Emily from Hays, Weston-super-Mare and it was a pleasure. Everything explained clearly from cost to package extras to booking and with knowledge, experience and a friendly approach. Thank you! We will be back
1 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind words!
Dealt with Stephanie who was very…
Dealt with Stephanie who was very patient and helpful, good experience all the way through.
8 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Excellent service…as always!
Excellent service…as always!
Great recommendations…thank you.
6 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for booking with us again, glad you have a lovely holiday to look forward too - Thanks Steph :)
Great advice and prices
29 de abril de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for your kind words - Thanks Steph :)
Zoe was amazing she found us the right…
Zoe was amazing she found us the right holiday at short notice. We have both used Hays previously and would definitely use them again very professional, friendly and knowledgeable.
3 de maio de 2026
Resposta da Hays Travel - Weston Super Mare
Thank you for booking with us again, glad you've got another holiday to look forward too. Thanks for the kind words - Steph :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.