Hays Travel - Workington Avaliações 

Great staff, great service, I felt listened to and understood to tailor make my holiday to meet my family needs

Fantastic service as always with Rachel and her team. Fabulous!!!!

Book a holiday in Jan 26 through our local Hays Travel-Workington Cumbria.Iam a disabled person-mobilty/walking.Booked everything to accommodated my disability-Flights/hotels/cruise ship cabin/transfers.
This is 4 months in advance.Double checked everything was in place every month before our holiday.
Told by email and verbally from our local Hays everything was covered for my disability.
3 weeks before the holiday told that the additional needs cabin had not been booked through the cruise line by Hays Travel.
We communicated with them to ask why.
Response it had not been picked up locally or at head office Manchester.
The holiday was cancelled by Hays Travel uk.
No reason-
Out of pocket for all our:-
time off/travel/excursions/hotels/hire/additional needs service.
Do not use this Travel company!
They do not check the itinerary of the customer.
Nobody senior is checking the requirements of the customer.
None existent communication.
CUSTOMER BEWARE THIS COMPANY IS NOT SUPPLYING A BASIC SERVICE.
FAILURE TO SUPPLY BASIC BUSINESS PRACTICE.
SERIOUSLY CONSIDER OTHER HIGH QAULITY SUPPLIERS BEFORE THIS POOR PERFORMING COMPANY!

Extremely helpful and knowledgable

Helpful, knowledgeable staff made booking process easy

Aiden was brillient spent the time to explain many options and was very professional

All the shop staff were very helpful & friendly. They got everything sorted, and gave us some good advice.

Excellent service. Didn’t feel rushed and took the time to explain things and other options available. Very polite and knowledgeable

The staff in the Workington branch are ALWAYS so helpful! I went in looking for a break in Kraków just last week, gave Clare my brief and just left her to it. We're now counting down the days till we get there! Seamless booking, including our excursion to Auschwitz. We wouldn't book with anyone else now 🙂

Always made to feel welcome friendly and go the extra mile to help provide the perfect holiday. Rachel is excellent great knowledge and experience.

Always get a really great service from Hays Workington .

Once again. Fantastic service from Rachel. Friendly, knowledgeable and amusing. That’s why we keep coming back.

Just got back from 10 amazing days at Catalonia playa mamora in Cancun Mexico, advised to us by Laura from Hay's Travel, we went in not knowing what we wanted but knowing we wanted something special for my 50th birthday, Laura talked us through everything and also her personal experience, so we decided to go for it, and genuinely had the most amazing time. We were a little apprehensive at 1st thinking about safety but we worried unnecessarily, we actually felt safer there than we have in Spain. Big thanks to Laura and we will be booking to go again soon.

racheal was first class very helpful and patient a pleasent person to deal with

Really helpful with us for our family holiday to turkey helped us with airport parking and all our organisation for the aeroplane seats ect 😊 thankyou very much Gayle at Workington hays

Friendly efficient Travel Agent who made everything seem effortless. Really pleasant staff and nothing was too much trouble. We would definitely use again.

Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and helped us plan our next vacation. Thank you so much, and we will definitely be back.

The staff member we dealt with was professional and very polite and attended to all our questions and queries very happy

Always a pleasure to book with the best team. Aidan is very knowledgeable and always serves his customers with a smile

Gillian