Hays Travel - Workington Avaliações 

Laura you representative was very thoughtful, polite and understood our requirements exactly and dealt with them with professionalism and without delay.

Very helpful staff Claire who I use all the time always gives what’s asked for for my holidays

Friendly,helpful staff member, who found us the right holiday at a good price. Perfect!

All was great

Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confidence allowing us to discuss changes, suggested which might be a quieter cabin.
She also understood when we wanted US dollars for our granddaughters how they might like the denomination.
Yet again an excellent service from Clare and the Workington staff. This is the third holiday we have booked at the Workington branch
We will be back

My 3xperience was getting a holiday that i wanted the guys were very helpfull and friendly servuces with a very proffesional smiles all round thank you .

Great staff, great service, I felt listened to and understood to tailor make my holiday to meet my family needs

Fantastic service as always with Rachel and her team. Fabulous!!!!

Book a holiday in Jan 26 through our local Hays Travel-Workington Cumbria.Iam a disabled person-mobilty/walking.Booked everything to accommodated my disability-Flights/hotels/cruise ship cabin/transfers.
This is 4 months in advance.Double checked everything was in place every month before our holiday.
Told by email and verbally from our local Hays everything was covered for my disability.
3 weeks before the holiday told that the additional needs cabin had not been booked through the cruise line by Hays Travel.
We communicated with them to ask why.
Response it had not been picked up locally or at head office Manchester.
The holiday was cancelled by Hays Travel uk.
No reason-
Out of pocket for all our:-
time off/travel/excursions/hotels/hire/additional needs service.
Do not use this Travel company!
They do not check the itinerary of the customer.
Nobody senior is checking the requirements of the customer.
None existent communication.
CUSTOMER BEWARE THIS COMPANY IS NOT SUPPLYING A BASIC SERVICE.
FAILURE TO SUPPLY BASIC BUSINESS PRACTICE.
SERIOUSLY CONSIDER OTHER HIGH QAULITY SUPPLIERS BEFORE THIS POOR PERFORMING COMPANY!

Extremely helpful and knowledgable

Helpful, knowledgeable staff made booking process easy

Aiden was brillient spent the time to explain many options and was very professional

All the shop staff were very helpful & friendly. They got everything sorted, and gave us some good advice.

Excellent service. Didn’t feel rushed and took the time to explain things and other options available. Very polite and knowledgeable

The staff in the Workington branch are ALWAYS so helpful! I went in looking for a break in Kraków just last week, gave Clare my brief and just left her to it. We're now counting down the days till we get there! Seamless booking, including our excursion to Auschwitz. We wouldn't book with anyone else now 🙂

Always made to feel welcome friendly and go the extra mile to help provide the perfect holiday. Rachel is excellent great knowledge and experience.

Always get a really great service from Hays Workington .

Once again. Fantastic service from Rachel. Friendly, knowledgeable and amusing. That’s why we keep coming back.