Their website is not good but the peps are…
Their website is not good but the products are. I found the website to be lacking in relevant information, correct naming, access to COAs but Helixara is one of the only Peptide companies that communicate direct through WhatsApp. They provide COA details, they tell you if they have what you need and can send the links to the correct peps. The delivery is quick and responsive (I even receive a nice surprise bonus bottle of pep on my first order). The prices are good and well worth a try. What I have received and tested are perfect and work fine. It is a shame that the site is not so good for detailed info and does not show the COA's, but it is nice to be able to communicate with a real human being who genuinely seems to care about giving a good quality service.
Resposta da Helixara UK Peptide Supplies
Hi Darren,
Thank you for taking the time to leave such a detailed review and for your honest feedback. We really appreciate both your kind words and your constructive comments.
We're delighted to hear you were happy with the quality of our research products, fast delivery, competitive pricing and the support you received via WhatsApp. Providing responsive customer service is something we take great pride in.
We also completely understand your comments about the website. Over the past few weeks we've been making significant improvements, including clearer product navigation, better product information, easier access to documentation, and a new WhatsApp catalogue service to help customers quickly find the research products they're looking for. Your feedback helps us prioritise these improvements.
Thank you again for choosing Helixara and for recommending us. We look forward to serving you again in the future.
– The Helixara Team