Henig Furs Avaliações 

108
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The coat was beautiful great quality overall their product is lovely. However, the delivery service they chose to ship through Fedex Fedex I don’t know who signed for that coat but I know I didn’t and... Ver mais

Avaliado com 5 de um total de 5 estrelas

✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive. ✅ Great Holiday Deals ✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ) ✅Allowed me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Henig Furs has 37 five star reviews on trustpilot (out of 60 total reviews), but still has a 2.1 rating. Henig Furs definitely deserves a higher rating. Something isn’t right here, trustpilot’s algori... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her li... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Peles
  2. também em
  3. Costureira
  4. Loja de Acessórios de Moda
  5. Loja de agasalhos
  6. Loja de roupas de inverno
  7. Serviço para Peles

Escrito pela empresa

In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business. During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation. In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion. From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault. The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children. Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name. However, this tremendously successful company is still family owned and operates on its founding principles of quality, selection and customer service. Mike and his wife Jenny Lynn’s three children have always been involved in the family business, with his son, Michael Henig, Jr., and son-in-law, Colin Jones, serving as President of Operations, which continues Henig Furs Inc. as a family business for five generations.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

108 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(108)

41 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I ordered a coat and my order was cancelled with no explaination

I ordered a coat. I understood that I only had a few days to return it if I neede too. I never received the coat or heard from them. I finally called and was told they didn't have the coat and and had located it at another store (I paid for expediated shipping) and my shipping charges would be refunded. I still didn't received the coat, so I called back again and was told the wrong coat came in and they were trying to locate a hood for the coat and that if they didn't find it I would be contacted to see if I wanted the coat without the hood. The. Exit thing I knew my full purchase price was refunded and I still have not been contacted regarding that refund. I went into the store in Hsv and purchased another coat, but I am very disappointed with the online services that I received

24 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Hi Pamela,

I'm so sorry to hear about your bad online experience. While we do our best to only show items online that are available at our corporate office, sometimes we do have to fill orders from our other locations and we apologize for not doing our due diligence on this matter. We're glad to hear your experience at our store was pleasant and we hope you give us a chance to remedy your negative online experience in the future. If you ever want to order again, please give us a call at (334) 277-7610.

Thank you,
Henig Furs

Avaliado com 4 de um total de 5 estrelas

Good quality

Good quality, besides the fact it came late the fur itself is pretty. The only thing I have a problem with is discounts code

24 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you for the positive feedback on the product, Robert! I apologize you had issues with the discount code. We're looking into this matter.

Avaliado com 3 de um total de 5 estrelas

The rabbit jacket was nice but to much …

The rabbit jacket was nice but to much shedding

22 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Sorry to hear that, April! Sometimes rabbit fur does shed more than others. We'll look into your order and see which product you purchased so we can resolve this issue in the future. Thank you!

Avaliado com 5 de um total de 5 estrelas

This was my second purchase from Henig …

This was my second purchase from Henig Furs, completely satisfied with both. My purchases were online; however, the staff was very cooperative and friendly to my questions over the phone prior to making the purchases. First purchase was a jacket, and this time a pair of mink cuffed gloves. In both instances the online description and photos were accurate. My orders were packaged to protect them and shipping was prompt. I am completely satisfied with the products and service of Henig Furs and will certainly consider them when making another fur purchase.

21 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Tina! We're so glad to hear you're satisfied and we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

My mink coat is beyond beautiful

My mink coat is beyond beautiful! So impressed with Henig's customer service and quality. Would buy from them again in a heartbeat.

17 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you so much! We're so glad to hear that!

Avaliado com 5 de um total de 5 estrelas

BEAUTIFUL FUR HEADBAND

This is very beautiful and doesn't shed like the first fox headband I had years ago. The dark brown looks so expensive. I can wear it with fox or mink.

16 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

So glad to hear you love it, Angela! We love those fox headbands too!

Avaliado com 5 de um total de 5 estrelas

I would recommend this company to any one looking for a nice fur coat.

I would recommend this company to anyone looking to purchase a fur. I purchased a stroll, headband, short fur coat and a fur hat online. My order was received in a timely manner exactly what I order. I trust this company and will continue to make my purchases with them.

16 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Delmaria! We're so glad to hear you're satisfied!

Avaliado com 5 de um total de 5 estrelas

I ordered a coat online

I ordered a coat online. It was shipped promptly. To my disappointment, it was 1 size too small. I called and ended up getting a return label and ordering the same coat. I'm very happy with this company. Would recommend buying from them.

15 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Sandra! So glad to hear that!

Avaliado com 4 de um total de 5 estrelas

The rabbit jacket is beautiful and the …

The rabbit jacket is beautiful and the quality is excellent . My only issue is never receiving any sort of notification about delivery or response to my emails.

13 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

We're happy to hear you liked your product! But I'm sorry you never received a response. If you don't mind us asking, what email did you send to so we can look into this issue? Thank you!

Avaliado com 4 de um total de 5 estrelas

Size

The majority of Americans wearing a medium are a size 6-8. The medium size jacket fit a female standing five feet, weight is 95 lbs. please offer a better understanding of your sizes.

11 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Hello! Our furs typically are sized as: XS - 2/4 Small - 6/8 Medium - 10/12 Large - 14/16 XL 18/20. However, some of our products come from vendors in other countries and run smaller. We try to state that on the items that run smaller or larger, so we apologize if we missed one! Thank you for your feedback, we'll be more conscience of this in the future!

Avaliado com 5 de um total de 5 estrelas

This company is excellent

This company is excellent. Very helpful and friendly. I store my furs with them every year and they do an excellent job. I would recommend this company to anyone.

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Judy! We're glad to hear that you've had a great experience with us and we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fantastic products, and great sales on these products.

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Tanya! We're glad to hear that you've had a great experience with us and we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

The Huntsville Sales Team is GREAT

The Huntsville Sales Team is GREAT! Luke’s expertise helped my pick an amazing coat. Didn’t even have this style in mind until he helped me understand proper fit and style. Came just when he said it would. I’m a very happy customer.

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you so much for the positive review! I've let Luke and the Huntsville team know, we appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer relations with Mike …

Excellent Customer relations with Mike - very knowledgeable in sharing the various furs.

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Thank you, Joan! We're glad you had a great experience and we look forward to serving you in the future!

Avaliado com 3 de um total de 5 estrelas

Please Ship faster...more items for men

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

We plan to add more items to our men's category! Most of the items we currently have for men are custom made to order so it does cause a delay. Thanks for your feedback - hopefully we can improve in both those areas soon!

Avaliado com 5 de um total de 5 estrelas

Selection is great but most of all, HENING STANDS BEHIND THIER NAME IN BEING A LEADER FOR GENERATIONS AND CONTINUE TO DELIVER FIRST CLASS

Selection is great but most of all everyone is treated with respect. Our staff works with terminal patients so we are always in striving to meet the needs of our patients/families. It is a challenge and we meet each day striving to provide diginity with end of life care.Hengin’s have provide our staff with “stress relief” when we have a few minuites when not working to looking at their website, keeping each other updated on items, etc. We have ordering everything from gloves, furs, ponchos, outerwear and still drooling. Everything we have ordered exceeded our expectations! We have purchased seveal furs over the years and each time I am more excited than before! I acutually placed a order wrong and made one text and it was handled and with a personal greeting! Now days everyone can sell a product but Hening is “the product!” Personal, professional and family oriented from the time you order to the time you recieve it! I have often told my friends that the people seem to be as excited as I am to recieve it! Now, that is what I call “CLASS” with a capital C! Thank you for allowing us to have some fun and deal with the daily challenge of provide care to our patients and family! Hening’s has the ability to make a purchase special regardless of whether it is a high price item or a pair of gloves on sale! There should be no questions why it has been family owned for generations! I personally would not think of buying from anywhere else!

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Wow! Thank you so much for the kind words! We are so glad to hear about your great experience and we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

I have been very pleased with the care …

I have been very pleased with the care that was given to me. Proud to have been their customer. Hopefully will be again

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Hi Garth! I personally remember helping you and I'm so glad to hear that you had a great experience! I hope your wife loved her vest!

Thanks!
Brittany
Henig Furs

Avaliado com 3 de um total de 5 estrelas

No customer service

I emailed Henig about an issue and it has been 4 days with no reply. Where is customer service.

10 de janeiro de 2018
Avaliação não solicitada
logotipo da Henig Furs

Resposta da Henig Furs

Hello,

We strive to respond to all customer service emails. If yours was missed, we deeply apologize for that. I would love to help you if you could provide your name and order number please?

Thanks!

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