Laura ALWAYS takes such great care of me (I rent from Cape Canaveral often) and she always recognizes me even before I show my Driver's License and provides excellent service and great cars. As a Pre... Ver mais

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Veja o que dizem as avaliações
The customer service rep that booked me was not entirely truthful nor helpful. All her efforts were too load my bill with additions that I did not need (I was unfamiliar with US environment) which mad... Ver mais
It was easier than I thought it would be. Suv was nice almost brand new. We were under way in about half an hour. Staff was friendly.
Mark made a mistake reserving a large vehicle for 12noon. We disembarked from the cruise ship at 8am arriving at Hertz by 930a approximately. Because of his error there was not a large vehicle to ren... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
8963 Astronaut Blvd, 32920, Cape Canaveral, Florida, Estados Unidos
- (321) 203-5590
Your Car Rental Deals, News & Offers
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Very good thank you
Awesome customer service at port…
Awesome customer service at port Canaveral location. Super quick.
The lady at the desk was warming and…
The lady at the desk was warming and polite. The process went quickly
It was easier than I thought it would…
It was easier than I thought it would be. Suv was nice almost brand new. We were under way in about half an hour. Staff was friendly.
The car’s gas gauge wasn’t working…
The car’s gas gauge wasn’t working properly so despite filling the tank immediately before returning the car, I was charged their ridiculous gas price. I showed my receipt to the employee who said I would not be charged, then he went ahead and charged me anyway. They also charged me for an extra day even though I picked up and dropped off at the correct times. You can bet I will NEVER RENT FROM FROM HERTZ AGAIN.
A quick and easy service from your…
A quick and easy service from your service tram and the car was cleaned gassed and ready on time!!!!
Great overall experience
Easy pickup. Very friendly staff, drop off even easier
Very slow counter
Very slow counter, didn’t get to pick my own car even though I’m 5 star status.
Great staff
Hertz is Cape Canaveral has a bad…
Hertz is Cape Canaveral has a bad service. I am a president circle member though got one of the oldest car with speaking noise. I asked for a another car but they said straight up no, though there were cars on the lot. It was a urgent need so didn’t push
Unhappy with the booking clerk.
The customer service rep that booked me was not entirely truthful nor helpful. All her efforts were too load my bill with additions that I did not need (I was unfamiliar with US environment) which made the package expensive at the end of the day. Also I had booked specifically for a Nissan Altima but I was given another vehicle without been informed of this change at the desk. I only found out at the lot and I was not willing to go back to the unfriendly desk officer. The return process was however smooth and seamless and also convenient. I doubt if I will be using Hertz again just because of the booking officer. Thanks
The person would not help by getting in…
The person would not help by getting in contact with the rental site to check on shuttle service at Port Canaveral. Alamo was able to provide me with that importation so they get my business.
Laura ALWAYS takes such great care of…
Laura ALWAYS takes such great care of me (I rent from Cape Canaveral often) and she always recognizes me even before I show my Driver's License and provides excellent service and great cars. As a President's Club Member, I feel valued. Plus, the cars at Cape C are always so clean!
5 Star rating for customer Service for Jackie
Mark made a mistake reserving a large vehicle for 12noon. We disembarked from the cruise ship at 8am arriving at Hertz by 930a approximately. Because of his error there was not a large vehicle to rent. He tried to rent a smaller vehicle and switch to a larger vehicle in The Villages, but even that was not available. He checked on the status a few times with no result. It was then that I waited in line at 11am to make sure we would even have a car. Jackie, was wonderful and deserves a 5 star rating for her service. She was the only one who left the computer and checked to see if a large vehicle was available, and there was. We departed within 10-15min. Thank you to Jackie who gave great customer service!
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