No issues with the rental car pickup or with the return. everything went well. I would like to see the option to choose the type of car being a Presidential Circle member.

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The maintenance light was on when I picked the car up and remained on throughout my rental. Very bothersome as I was driving 100 mike to another city and back. No one at the rental lot seemed to care.... Ver mais
As a hertz gold member, I am used to choosing my own vehicle. I went out of my way and paid extra to go to the DSM Airport to do so and was told that was not an option. As a result, I was not happy... Ver mais
Great selection, good value, quick & easy pick up and return.
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
5800 Fleur Drive, 50321, Des Moines, Iowa, Estados Unidos
- (515) 256-5848
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As a hertz gold member
As a hertz gold member, I am used to choosing my own vehicle. I went out of my way and paid extra to go to the DSM Airport to do so and was told that was not an option. As a result, I was not happy with the vehicle provided
The maintenance light was on when I…
The maintenance light was on when I picked the car up and remained on throughout my rental. Very bothersome as I was driving 100 mike to another city and back. No one at the rental lot seemed to care.
Easy pickup and drop off.
No issues with the rental car pickup or…
No issues with the rental car pickup or with the return. everything went well. I would like to see the option to choose the type of car being a Presidential Circle member.
easy p/u and drop off
Headlights were no good
Headlights were no good, low beams had a shadow that made driving the dark highways dangerous. Customer service via phone was not great and wanted to charge me double for 2 extra hours. And all the windows were so dirty I had to clean them myself. No one reached out after I asked them too and the auto response to review is junk and takes you in circles.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







