The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my pl... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 100... Ver mais
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.... Ver mais
Great service
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
10500 Eight Mile W, 48220, Ferndale, Michigan, Estados Unidos
- (248) 584-3327
Your Car Rental Deals, News & Offers
4,0
Muito Bom
9 avaliações
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Dirty rental!
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 1000 miles past due for an oil change. The windows were so dirty. It looked like a pack of wild dogs were licking them before I picked it up. The rear of your mirror had a haze on it that I could not remove and could barely see out of. On top of that, there was a similar haze on the windshield right onthe driver side that I could not see to drive during the daytime yet alone at night. I think it would be prudent to do a better safety inspection to make sure these vehicles are clean and safe to drive.
13 de outubro de 2026
I was very satisfied with the rental I…
I was very satisfied with the rental I received. Check out was easy and convenient.
22 de setembro de 2026
Reserved vehicle not available
The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my plans and I had to leave people behind
1 de setembro de 2026
Everyone was professional great ! and the…
Everyone was professional and the rental experience was great.
7 de julho de 2026
Great customer service
30 de junho de 2026
Everyone was so nice
Everyone was so nice; my only problem was that the car wasn't clean inside or out.
27 de junho de 2026
They Made sure I had a car
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.
23 de junho de 2026
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