The people working there are very helpful. What you can do better is clean inside of windshield. Every time I rent the vehicle I always spend about 15 minutes getting film off the windshield inside of... Ver mais

Localização
Trocar localização1113 Murfreesboro Rd Suite 402, 37064 Franklin, Tennessee, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Justin was very professional, knowledgable and helpful, ensuring I rented a vehicle that met my travel needs. Will definitely rent again from this location.
Overall poor experience. First car I was given had a flat tire. Thankfully I noticed before I left. Second car had a bad alignment, and the seat adjustment options were just terrible for a modern ca... Ver mais
Great location, very convenient for people that live in the area. Great people that work there, they take care of their customers.
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
1113 Murfreesboro Rd Suite 402, 37064, Franklin, Tennessee, Estados Unidos
- (615) 599-3606
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Uncomplicated - Thank You
Super easy process. Great service. Good price. Will use again.
Justin was very professional
Justin was very professional, knowledgable and helpful, ensuring I rented a vehicle that met my travel needs. Will definitely rent again from this location.
The people working there are very…
The people working there are very helpful. What you can do better is clean inside of windshield. Every time I rent the vehicle I always spend about 15 minutes getting film off the windshield inside of the car. The film makes driving at night and driving into sunlight extremely difficult.
Charged for time not used
Overall poor experience.
Overall poor experience.
First car I was given had a flat tire. Thankfully I noticed before I left. Second car had a bad alignment, and the seat adjustment options were just terrible for a modern car. Felt like it was the 1980's and I just had to deal with it.
Lastly, I returned the car at 8:05 AM and got charged for an additional hour.
Great location
Great location, very convenient for people that live in the area. Great people that work there, they take care of their customers.
The employee who helped us was great
Hi,
Hi,
I am writing to express concern regarding my recent rental experience. Despite telling the associate that I was traveling with family for the weekend, I was given a vehicle with mechanical issues.
When I went back to return the vehicle, the location was closed, requiring me to go to the airport location.
This experience was disappointing, as I have typically had better experiences with Hertz.
Rental Agreement - 650219872
Rental Location - FRANKLIN, TN
Date - 2026-06-25
Renter - ABDULLAH SHAIK
Thanks!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







