I have always had best of the experiences with Hertz. When a car I had reserved was not available, they always upgraded to a better one without charging me extra. Pickup & drop off is like a breeze.... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Generally the rental experience was as usual. However, there have been a couple of times where I have left something valuable in the car and attempts to recover it are pretty much useless. I recently... Ver mais
I have had no issue with my Hertz service. I just think the Presidents Club collection of vehicles is lacking for a brand with such a pedigree in my opinion. The vehicle selection is boating,... Ver mais
Please correct my name. My correct name is David Frederick de Roode. I go by David F de Roode, Fred de Roode, DF de Roode. I do not go by DE. If you need to spell my last name as DeRoode or in... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
17314 Palmetto Pines, 77032, Houston, Texas, Estados Unidos
- (281) 209-6700
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
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Ultimate convenience!
The ability to choose the vehicle and drive out seamlessly makes the experience even better!
I am a gold member and have been…
I am a gold member and have been renting from Hertz. The allocated vehicle was not meeting my needs and I requested for change of vehicle but the ground staff refused to do it
No counters is the best
No counters is the best, just train your people better to not block exits with other cars.
Excellent as always!!!
I have always had best of the experiences with Hertz. When a car I had reserved was not available, they always upgraded to a better one without charging me extra.
Pickup & drop off is like a breeze. Quick & easy
Friendly customer service and the whole…
Friendly customer service and the whole process was a breeze.
it was a great conversation
Loved my experience. They were so very helpful when my ID was expired. They helped me print the temporary one.
Great experience and customer service
The worst services
The worst services! customer services by phone never helped also I am still waiting my refund !
Once again…an easy, pleasant experience
Once again it was an easy, seamless pick-up and drop off experience . Staff are polite and helpful. I appreciate that tremendously.
At Bush airport rental car I had a…
At Bush airport rental car I had a great professional and friendly service from Garcia!
Plate Pass is a Rip Off
Your plate-pass charge is literally highway robbery. I will not be using Hertz again.
Great Car, Somewhat Unrealistic Franchise.
Great car. Comfortable and responsive. Surprisingly good gas mileage too. On returning it, the Bush Airport franchise tried to tack on a $75 fee for cleaning muddy wheels and some mud on the driver's side floor mat. I'm President's Circle and rent from Hertz a lot. It rained like hell in Houston during my stay and,surprise, not every car rented is used to go to Grandma's for family dinners. It was fairly quickly straightened out but was an unnecessary problem I had to take deal with. You want an easier cleaning job? Put cheap plastic floor mats on your footwell rugs. Problem solved.
The individuals at the return and…
The individuals at the return and especially the young woman that checked out the truck on a very hot and humid day, she had a great demeanor and was just a very good individual to work with.
Fast service with a good car
Fast service with a good car. Overall great experience.
Reserved an electric car
Reserved an electric car, told it was not charged up, then encouraged to get a gas car for an increased price.
Very friendly
The workers were very helpful and friendly and the car was well cleaned and comfortable
i didn't like the car
Simplify Receipts
For the purposes of reporting business travel expenses, I would appreciate it if Hertz would simplify their receipts.
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