My experience with hertz at Irving west airpot freeway location was really good and i would like to recommend this location to the people. The staff at this location is friendly and supportive. Almost... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Walked in, got a car, and gone in minutes. Drop off was easier with receipt emailed, perfect
First car I got smelled like it had been hotboxed right before I got there. They offered me the only other vehicle available and made me pay an upgrade fee for it. It was a hybrid vehicle so cost more... Ver mais
The amount of time to check out and then check in the car was excessive. The staff was friendly.
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
3401 W Airport Fwy Suite 137, 75062, Irving, Texas, Estados Unidos
- (972) 594-4473
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First car smelled like weed then got charged an upgrade fee for a stained car
First car I got smelled like it had been hotboxed right before I got there. They offered me the only other vehicle available and made me pay an upgrade fee for it. It was a hybrid vehicle so cost more but in my opinion they should have waived it considering. The car they gave me was dirty, not vacuumed out and had a terrible stain on the front seat. I had to accept it because I needed to get on the road. It was an awful experience. Will never rent Hertz again, especially at a smaller location like this. Staff weren’t mean but also still an overall bad experience.
Good cheap reliable rentals
Friend Staff
The amount of time to check out and then check in the car was excessive. The staff was friendly.
Fast, Easy and Smooth
Walked in, got a car, and gone in minutes. Drop off was easier with receipt emailed, perfect
Bad experience
I made a reservation for a full size sedan and the agent working at Irving office didn’t full-fill my reservation as it was made. I received Kia Trax compact/mid size SUV.
I informed that I have long road trip and sedan would only suite my journey. Kia trax was not much economical, it had a lot of vibration on its vehicle steering.
I had motion sickness at the end of each day after driving. Never felt that bad with any of my previos long road journeys.
Also, the agent at Irving location was not polite and rude. I wouldn’t recommend anyone to have such a pathetic experience at Irving Hertz!
My experience with hertz at Irving west…
My experience with hertz at Irving west airpot freeway location was really good and i would like to recommend this location to the people. The staff at this location is friendly and supportive. Almost all the time cars are available at this location, if not then they do give you call saying car is not available.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







