I traveled from Ms to California for my daughter's birthday with my mom, son and dog. The van was not properly cleaned before I got it. We traveled across country and went through Los Angeles 3 hours... Ver mais

Localização
Trocar localização100 International Dr, 39208-6654 Jackson, Mississippi, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The woman on duty at the desk made the experience quick and easy.
Garage gate closed and could not leave for almost 30 minutes. Hertz kiosk staff had to come to the garage to let several renters leave but she had trouble opening the gate.
The car could have been cleaner. Didn't like that so much (taxes, other required costs) was attached to final bill.
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
100 International Dr, 39208-6654, Jackson, Mississippi, Estados Unidos
- (601) 939-5312
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The woman on duty at the desk made the…
The woman on duty at the desk made the experience quick and easy.
I traveled from Ms to California for my…
I traveled from Ms to California for my daughter's birthday with my mom, son and dog. The van was not properly cleaned before I got it. We traveled across country and went through Los Angeles 3 hours north and then the power steering disabled. This was a dangerous situation. Spent an entire day on the phone with roadside for me to be told that the nearest Hertz that was corporate was in Los Angeles. Then they told me they would have us ubered and towed to a Meinekie 30 minutes away. Made it there for them to tell us that they no longer dealt with hertz. Back on the phone I was again. We were stuck all day until they finally got someone to deliver another van to us. It was dreadful and changed our trip entirely. This changes my view on how Hertz deals with these type of situations. To date I haven't been offered a refund of any type or free rental days.
Took two hours in line to get my car
Took two hours in line to get my car. Missed work.
The car could have been cleaner
The car could have been cleaner. Didn't like that so much (taxes, other required costs) was attached to final bill.
Garage gate closed and could not leave…
Garage gate closed and could not leave for almost 30 minutes. Hertz kiosk staff had to come to the garage to let several renters leave but she had trouble opening the gate.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







