This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me le... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from ot... Ver mais
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves rais... Ver mais
Nice car, good pricing, overall good experience, keep up the good work, thanks
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
2893 Richmond Rd Ste 130, 40509, Lexington, Kentucky, Estados Unidos
- (859) 243-0335
Your Car Rental Deals, News & Offers
4,2
Muito Bom
10 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nice car
Nice car, good pricing, overall good experience, keep up the good work, thanks
14 de outubro de 2026
Courteous and Attentive
This location is always courteous and attentive to clients even when they are beyond busy.
6 de outubro de 2026
This rental experience was quite…
This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me leaving my vehicle on the property while I had one of your rentals. In fact initially told me to park at a different business up the road. The car itself wasn’t clean when we received it. They just sprayed it with water. I found trash from a previous renter in the glovebox. I’ll probably refrain from renting from this location again
4 de outubro de 2026
Trinity and Brean are great customer…
Trinity and Brean are great customer service representatives for Hertz.
15 de setembro de 2026
Hertz is the Best!
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from other companies and my rental would be dirty, cupholders with dried sticky stuff and this has happened more than once.
Hertz employees are very helpful and pleasant, making it a great experience and I felt like they appreciated my business. I will only be using Hertz for my car rental needs from now on.
6 de setembro de 2026
Clean well maintained vehicle
Clean well maintained vehicle. Easy pickup and drop off. Will use again.
1 de setembro de 2026
The Family we have spent months…
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves raises and extra perks given to its employees as they are constantly going above and beyond for our family and customers!
1 de setembro de 2026
It was a very easy process to do
It was a very easy process to do. The staff was very friendly and helpful
26 de agosto de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.