The employees here are knowledgeable and service oriented. Aside for the "wait time" for pickup - which is an ongoing problem, service was great - as usual. More staff would probably relieve that issu... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The service was great I prepaid for the vehicle so when I arrive they didn’t have the one I requested so they gave me an upgrade for free which I thought was pretty cool everything went perfect perfec... Ver mais
Read all the bad reviews, was quite frankly scared shitless to pick up a car from here. But it would appear that all of hertz’s locations in Los Angeles have really bad reviews. Scheduled to pick up a... Ver mais
I rented 5 pm to 5 pm. And I brought the car back 4:55, and I saw that the place was mobbed. The worker nicely told me to leave the keys and he will take care of everything else. And then I got the... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
361 N La Brea Ave, 90036, Los Angeles, California, Estados Unidos
- (323) 965-9691
Your Car Rental Deals, News & Offers
4,2
Muito Bom
12 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Hertz on Labrea
The Hertz on Labrea. Has a great team, so helpful and helps all the customers quickly and efficiently.
5 stars
7 de outubro de 2026
Excellent customer service by Anthony…
Excellent customer service by Anthony and the team . Friendly and attentive, This is the best Hertz local location in LA by far!
24 de setembro de 2026
The service was great I prepaid for the…
The service was great I prepaid for the vehicle so when I arrive they didn’t have the one I requested so they gave me an upgrade for free which I thought was pretty cool everything went perfect perfectly!
22 de setembro de 2026
All the staff at this location are very…
All the staff at this location are very helpful. I would rent from this location every time.
22 de setembro de 2026
Staff was really helpful especially…
Staff was really helpful especially Anthony
19 de setembro de 2026
Great experience
In and out. No hassle. Anthony is the man. He always takes great care of me.
6 de setembro de 2026
Anthony is a legend
Anthony is a legend! Staff were great!
As well as the other guy, forgot his name, Yusf or something? Great people!
Both very helpful, and very quick
12 de setembro de 2026
Rip-off
I rented 5 pm to 5 pm. And I brought the car back 4:55, and I saw that the place was mobbed. The worker nicely told me to leave the keys and he will take care of everything else. And then I got the bill, and saw the car returned officially at 5:30 and me having to pay an extra $40!?!
Sorry, but pls don’t take time to put info in on my account. Honestly disappointing treatment by the company
5 de setembro de 2026
Amazing experience
Read all the bad reviews, was quite frankly scared shitless to pick up a car from here. But it would appear that all of hertz’s locations in Los Angeles have really bad reviews. Scheduled to pick up a car online and arrived today at 9:40 am. There was many customers ahead of me but everyone I saw left as a happy satisfied customer. Albeit the staff was a little slow in the operation but within the hour, I had the keys to my car and I was on the road. Thank you Hertz!
30 de junho de 2026
service was great - as usual
The employees here are knowledgeable and service oriented. Aside for the "wait time" for pickup - which is an ongoing problem, service was great - as usual. More staff would probably relieve that issue. Returns are very quick.
23 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.