Cristal handled an issue related to an automobile I got in another location which was not properly inspected for damage and condition. Luckily, I advised Hertz representatives at that location about t... Ver mais
Localização
Trocar localização2500 South Bicentennial Boulevard, Suite #112, 78503 Mcallen, Texas, US
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Veja o que dizem as avaliações
Counter staff was amazing. Friendly and helpful. Did not have vehicle I would have preferred. But made best efforts and were clear on policy. Really appreciated.
I must spend a lot of time to comment my receipt. I didn’t receive an apology from company. I am feeling upset !
Left my headphones in vehicle. I can track them to the store in MFE, however, hertz has denied having the headphones.
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
2500 South Bicentennial Boulevard, Suite #112, 78503, Mcallen, Texas, Estados Unidos
- (956) 664-2660
Your Car Rental Deals, News & Offers
3,8
Muito Bom
7 avaliações
Pede aos clientes que avaliem
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I was overcharged and it was taken care…
I was overcharged and it was taken care of immediately!
3 de setembro de 2026
Left my headphones in vehicle
Left my headphones in vehicle. I can track them to the store in MFE, however, hertz has denied having the headphones.
4 de setembro de 2026
I must spend a lot of time to comment…
I must spend a lot of time to comment my receipt. I didn’t receive an apology from company. I am feeling upset !
2 de setembro de 2026
Counter staff was amazing
Counter staff was amazing. Friendly and helpful. Did not have vehicle I would have preferred. But made best efforts and were clear on policy. Really appreciated.
30 de agosto de 2026
Online website was user friendly and…
Online website was user friendly and the had the best rates.
1 de setembro de 2026
Cristal handled an issue related to an…
Cristal handled an issue related to an automobile I got in another location which was not properly inspected for damage and condition. Luckily, I advised Hertz representatives at that location about these issues, one of which concerned a tire with a lot of rocks contained in it which could’ve included a nail. It did include a nail. Christal will replace the car and I was on my way. She kept me a loyal Hertz Customer and satisfied with that particular rental. She exhibited concern fairness and true management skills.
25 de agosto de 2026
Service was good
26 de junho de 2026
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