My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with... Ver mais
Localização
Trocar localização9197 Central Avenue, Suite F, 91763 Montclair, California, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Kyle was so helpful and direct when answering my questions.
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
Friendly staff, answered all my questions and would rent again
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
9197 Central Avenue, Suite F, 91763, Montclair, California, Estados Unidos
- (909) 482-1835
Your Car Rental Deals, News & Offers
3,6
Bom
15 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not customer focused
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
20 de outubro de 2026
Was in and out no no wasted time
29 de setembro de 2026
They over charged me and still waiting…
They over charged me and still waiting on my money
25 de setembro de 2026
We were happy with the car we rented.
22 de setembro de 2026
i was charged so much for a one day…
i was charged so much for a one day rental. i was "upgraded" when i rented the veh due to shortage. i didnt like the option i was given so i returned it early and i was charged so $125 for one day rental which is outrageous. if i would've been told that i was going to get charged because i was returning early i would've just kept it until the day it was due. i was never informed of these charges!
18 de setembro de 2026
My experience with Hertz was amazing
My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with the service I received and I 100% recommend this location. ⭐⭐⭐⭐⭐
9 de setembro de 2026
The car was not ready branch charges extra
The car was not ready for the reservation, ended up getting a different car that didn’t want. the branch charges additional fees that are not on the invoice at the end of the reservation.
25 de agosto de 2026
Gold Member NOT HAPPY!
It's important for employees to give us time to check the rentals rather than, here the keys and takes off back to the office. This day wasn't busy... The first car they tries to rent me smelled like an astray, the second car had ants that I didn't notice until the day got HOT! they stated to come out the speakers & AC vents. NOT HAPPY!
26 de junho de 2026
They tack on 700% for any toll fees
They tack on 700% for any toll fees, even when I have my own transponder/account and tried to pay them via my account; they wouldn't allow it. It's absolutely theft. They also charged a $30.00 fee for a parking ticket that I had already paid immediately. They are so deceptive and predatory.
26 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.