The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount. Aside from that , everythin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a very great experience with Hertz, it was fast and easy, I recommend it..
The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
40 Claremont Ave, 7042, Montclair, New Jersey, Estados Unidos
- (973) 744-7409
Your Car Rental Deals, News & Offers
4,3
Excelente
17 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a very great experience with…
I had a very great experience with Hertz, it was fast and easy, I recommend it..
17 de outubro de 2026
The service was friendly and…
The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗
13 de outubro de 2026
Miss Frankie is great and always takes…
Miss Frankie is great and always takes care of me when I rent.
6 de outubro de 2026
The customer service was amazing!
The customer service was amazing and accommodating.
27 de setembro de 2026
Always has a pleasant attitude and…
Always has a pleasant attitude and customer service is great 👍!
15 de setembro de 2026
The wait was way too long because they…
The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount.
Aside from that , everything was ok.
9 de setembro de 2026
Frankie is always so helpful and kind.
4 de setembro de 2026
Great service at the Montclair location…
Frankie made the entire process simple and seamless.
27 de agosto de 2026
Frankie is great at her job at Hertz in…
Frankie is great at her job at Hertz in Montclair! How she can handle the counter by herself and this takes a great deal of patience and knowledge! She does not bend under pressure! This place is my go to when I visit my family and need a reliable vehicle! Thank you Frankie
25 de junho de 2026
The rental went very well ... Until an unjustified toll bill came through
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in its own sealed box. This should NOT have happened. Now I have to go through the hassle of appealing this to Hertz in order to get them to reimburse the $230.93 they just debited to my credit card. How does this happen? I even called Hertz ahead of time to make sure it was okay to use my own EZ Pass tag. It was fine and the rental agency also told me I could use my own tag. So WHY does this happen?? Even after contacting Hertz and presenting my own EZPass statement, per their request, for the time I drove the rental they still refuse to reimburse my credit card even though the toll statement they sent to me does not correlate at all with my travel itinerary. Very frustrating.
17 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.