1. Hertz changed the car I chose two times before pickup. 2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and dr... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderf... Ver mais
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver,... Ver mais
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
2000 Airport Rd, 81401, Montrose, Colorado, Estados Unidos
- (970) 240-8464
Your Car Rental Deals, News & Offers
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problems
1. Hertz changed the car I chose two times before pickup.
2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and driving difficult and unsafe.
3. I changed the times of pickup and drop-off prior to arrival by 1.5 hours on each end raising the price by $200. - substantially more than an extra day rental.
We wanted a all wheel drive for Colorado
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderful start and even had a recommended for a lunch place when we asked. Thx guys!
So I didnt even pay for the car
So I didnt even pay for the car. I was asked to pay the deposit and then given keys for a car I didnt pay for or order. Was told I was the only one who could drive the car and not the person paying. Silly dealings. Call Brent the person who paid and he will explain it all. Car was great but wtf if that SOP yall have going on.
OK, could be better
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver, at end ($99 that I don't know what for)
Tom Burger
Staff was great and very friendly
Staff was great and very friendly, car was good, outside could have been cleaner. Inside clean!
Very friendly staff
Very friendly staff. Reservation ready on time. Easy pick up and drop off.
Always a pleasant experience!
The ladies at the Montrose Hertz desk are enormously helpful!
What a welcoming feeling after a delayed flight!
I’m a repeat customer. The staff remembered me. What a welcoming feeling after a nine hour journey to get there!
A capable vehicle for demanding environment
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the driving stress free. I can’t tell you how important it is to get the right vehicle when driving around the rugged terrain of southern Utah and southwest Colorado.
Employees depend on the Hertz app & can't help your customers…
your Employees depend on the Hertz app to know everything and they have no capability to correct or assist with the automated system for your customers.
Doesn't matter if you call the local Montrose, CO office or the corporate Hertz Gold member office their hands are tied. Tied to get assistance for 2 weeks before and on the the date of my pickup 8/10/26!
Fast Service!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







