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Hertz - Round Rock - Old Settlers Boulevard Avaliações 

15
•
O TrustScore é 4 de um total de 5

4,2

1400 E Old Settlers Blvd, 78664 Round Rock, Texas, US

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer service was old school and what I mean by that, is the smiles, patience and attentiveness you used to get before computers. The staff William Empie and James Laubhan both showed passion i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding personnel at this location. Friendly, helpful, and work to make the experience seamless and personal. They had the perfect vehicle for my needs ready when I arrived for pickup. I've see... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was easy to place a request and the pricing was competitive. The agents we interfaced with at pickup and return were professional, friendly, and patient as they reviewed our order. While we didn’t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Car wasn’t in good condition. Sensors were going haywire. Went to change it and was told it’s fine, they didn’t have another car to exchange. Added an additional driver who should have been free bu... Ver mais


Detalhes da empresa

  1. Locadora de Carros
  2. também em
  3. Loja de Acessórios Automotivos

Escrito pela empresa

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Informações de contato

  • 1400 E Old Settlers Blvd, 78664, Round Rock, Texas, Estados Unidos

  • (512) 733-5810

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4,2

Muito Bom

O TrustScore é 4 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(15)

22.893 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The customer service was old school and…

The customer service was old school and what I mean by that, is the smiles, patience and attentiveness you used to get before computers. The staff William Empie and James Laubhan both showed passion in helping all who entered the store. Thank you guys, loved the rental.

29 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Hertz is the best!

It was easy to place a request and the pricing was competitive. The agents we interfaced with at pickup and return were professional, friendly, and patient as they reviewed our order. While we didn’t get the car we initially wanted, the car they gave us was great. My only concern was when driving between cities, the car alerted that we needed to change oil NOW. You can imagine my anxiety. My husband was able to speak with Hertz. Your answering system needs to be put caller directly to a human as your AI just added to our concern. The person we finally was routed to reviewed the car’s maintenance and noted we still had several miles before maintenance was needed. This could have been avoided if whoever changed the oil had updated the cars maintenance switch. We’ve rented cars for years and Hertz is still the best

26 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Outstanding personnel and experience at this location

Outstanding personnel at this location. Friendly, helpful, and work to make the experience seamless and personal. They had the perfect vehicle for my needs ready when I arrived for pickup. I've seen them go out of their way to assists others while I'm there too. Best in the area in my experience. Will continue to use exclusively.

19 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Andrew and team made our experience…

Andrew and team made our experience great. He went the extra mile to make sure we had the right vehicle ready and clean for our trip. I have rented from many locations and even competitors and will only trust Hertz round rock for future rentals. Customer service was 10/10

4 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Thank you, Round Rock Hertz Team!

The team at the Round Rock Hertz center on Old Settlers Blvd was very helpful in searching for a car when I came in to request one, and as well when I returned it. All staff members were courteous, friendly and professional.
Thanks again, RR Hertz team!!

26 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Car wasn’t in good condition

Car wasn’t in good condition. Sensors were going haywire. Went to change it and was told it’s fine, they didn’t have another car to exchange. Added an additional driver who should have been free but was charged even though I was told I wouldn’t bc of gold status.

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

The vehicle got great gas mileage.

The vehicle got great gas mileage.
Customer service was very gracious in remedying our problems.
Hertz % off through promo was satisfactory.
The cleanliness of the vehicle was satisfactory. We returned it as such.

17 de junho de 2026

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