Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing... Ver mais
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one locat... Ver mais
The signage in the parking structure is terrible. I spent at least 20 minutes trying to find the Hertz desk before I resorted to asking multiple people for directions. I was provided a vehicle rather... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contato
18601 Airport W. North, 92707, Santa Ana, California, Estados Unidos
- (949) 224-6700
Your Car Rental Deals, News & Offers
4,0
Muito Bom
32 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The car was well selected and very…
The car was well selected and very comfortable.
2 de setembro de 2026
Did not honor president circle benefits
Did not honor president circle benefits
2 de setembro de 2026
Fantastic experience all around!
5 de setembro de 2026
Prepaying for gas and fast easy pickup…
Prepaying for gas and fast easy pickup and drop off.
4 de setembro de 2026
Easy pick up and drop off
Easy pick up and drop off, fair price for good vehicle
1 de setembro de 2026
Staff at SNA were really nice
Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz and showed me the way back to the terminal with clear guidance/instruction.
27 de agosto de 2026
Easy to get car and deal with the…
Easy to get car and deal with the people. Great experience
28 de agosto de 2026
good service
31 de agosto de 2026
Needed more inventory to
Needed more inventory to
Choose from for Gold Members/Presidential Circle at this location.. Very limited .. Overall service was good .. and apologized for not being able to accommodate.
30 de agosto de 2026
Very helpful staff, great vehicle
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing what I wanted, the Nissan Altima was brand new! It was a pleasure to drive. Kept it for a week.
18 de agosto de 2026
vehicle met all of our needs for a…
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one location and be able to drop off at another.
26 de agosto de 2026
Timely friendly service
26 de agosto de 2026
Easy pick up
Easy pick up, great car with an easy return! Thanks to all Hertz employees!
4 de julho de 2026
Gold Counter agent extremely unprofessional
Counter agent extremely unprofessional. Expressed a loud, noticeably “sigh” when I declined the upsell. Very rude
3 de julho de 2026
Poor signage in rental parking structure is awful
The signage in the parking structure is terrible. I spent at least 20 minutes trying to find the Hertz desk before I resorted to asking multiple people for directions. I was provided a vehicle rather than being able to pick one out like I am used to. Car was fine, but exiting the parking structure was also difficult due to other poor signage. It had a direct negative impact on my weekend trip and was not convenient. The return signage was awful as well.
6 de julho de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.