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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered in June, got an instant email that payment was received... Then nothing. Spammed their incessant Instagram ads and they finally responded a month ago saying my order would be shipped that week... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered one lipgloss in January and paid for express delivery… still waiting for it and it’s September. Joke of a company nearly on 1m followers on Instagram and a total scam! no communications. P... Ver mais

Avaliado com 1 de um total de 5 estrelas

This is THE WORST customer service I’ve ever encountered in my whole life. Ordered April 2022. Some conformation emails then some old flannel about being sent. NEVER ARRIVED AMD NO REFUND. Totally dis... Ver mais

Avaliado com 1 de um total de 5 estrelas

THIS COMPANY IS A SCAM! Ordered 2 pigments in February 2023 and never received. They were replying to my emails sporadically for a while but not now. Apparently they’re having a ‘closing down sale’ so... Ver mais

Detalhes da empresa

  1. Beleza e bem-estar

Informação fornecida por fontes externas variadas

Welcome to the official website of Hidden Cosmetics.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

767 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Not even worthy of a 1 ⭐

Not even worthy of a 1 ⭐, taken my orders and money and no order received. I have attempted to contact on Instagram but they don't accept messages, posted comments again no response. It's a SCAM, stay away! I will follow up with my bank and reporting them it's terrible how they take peoples money and run!

17 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy with my first purchase

I got my order to Sweden after around 4 weeks. The glitter pigment is absolutely STUNNING. And the mixing drops works good together with it. I would like to buy more since I'm so happy with this first order but I am afraid I might not get the second order after reading here. I don't think it's a scam, but I think it's like one person trying to fill the shoes of an industry.... (?)

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Grosse arnaque pailletée//Sparkling scam

Ne perdez pas votre temps ni votre argent, c'est simplement une arnaque. Regardez les avis, il y a même un fil Reddit sur elles. J'y ai perdu une centaine de £ et beaucoup trop de ma précieuse énergie à essayer de résoudre le problème avec ces voleuses.
Elles envoient parfois les colis pour faire genre (mais genre 1 fois sur 1000, reste à savoir si vous aimez le risque lol et sachez que le risque est augmenté si vous êtes hors UK). Elles appâtent avec des prix cassés et des offre de ouf mais vous recevrez du vent et leur mépris en contrepartie.
Mon regret est d'être tombée dans le panneau et de ne pas pouvoir noter 0 étoile

Don't lose your precious time,energy, and money. This really is a scam. Please don't fall for it. There is a reddit thread on this and so so many bad reviews about these thieves.

17 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!!!

SCAM!!!! BE AWARE
Ordered in November 2023, paid 1020 pounds and the parcel never arrived!!! Sent them messages every week, no reply!!

13 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could go lower than 1 star I…

If I could go lower than 1 star I would. As the name states the cosmetics are hidden... Made an order around june 2023 and I am still waiting for my products. In the begining i had some email contact.. them saying they where going to send the products.. after a while they stopt responding. So i tried to contact them via instagram.. they blocked me... so Total SCAMM.. do not.. absolutly not buy here!

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A FUIR ARNAQUE !!!!

Commande jamais reçue, j’ai envoyer des centaines de mails restés sans réponses !
Ils ont ensuite bloqué mon adresse mail car mes mails ne veulent plus s’envoyer !
Ne commandez plus jamais là-bas !!!!
J’ai commander il y a plus d’un an mnt !

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Going out of business for a good reason

This brand is 1000% a scam. I placed a $60+ order on July 14th. It’s October 19th and there is no sign of my order. The company is going out of business and is holding a “closing” sale. Their Instagram states that they are “responding to DMs and emails this weekend queens” but they aren’t. There are so many furious buyers that want their money back or want a response, so the response from Hidden Cosmetics was to turn off their comments and mark the “please respond” comments through a spam filter. Their closing sale states that they’re out of stock of EVERYTHING I BOUGHT. So even if they respond to my order they wouldn’t be able to pack it. They’ve changed their contact email at least three times. So I know I’m never getting a response. I had to contact my bank and file a fraud report to get any money back, and the money never came from her pocket it came from the bank! The owner is a thief and a con artist. Good riddance Hidden Cosmetics, I wish you the worst. 💋

19 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

been waiting for my order for 2yrs

i've placed my order in nov/2022 and still have not received it. i've tried emailing, DMing and writing comments on insta but they pretty much ignore me. i honestly would still like to receive my order. i know i'm naive, but i try to believe it's not a scam... maybe they're just disorganized idk. that being said i would never ever recommend this brand, even if their products are beautiful (which i wouldn't really know because i'm yet to see it live).

16 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

I would give them a zero stars if it was possible. Scam. They have shop, insta, fancy swatches, but they will take your money and never send anything, never reply to any message, you will get literally nothing. Not worth bothering, there are so many other brands that make fab cosmetics and actually send the order.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No product delivered in months

I would like to review the product that I ordered in June of 2024. Except I never got it. And here we are in October with no messages, no emails, no product and no refund. WHAT A SCAM.

18 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAMMERS

SCAMMERS! I ordered 3 products last June, I had the order confirmation but they still didn't send me anything. They share stories on their instagram saying they are responding to their emails and dms this weekend or that friday and they NEVER do. Do NOT buy from them. Honestly after reading all these comments I am thinking of starting a petition to get the brand shut down

3 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered 2 years ago and have yet to…

I ordered 2 years ago and have yet to receive anything. They’ll be rude to you if you try to question them. Told me they don’t provide shipping numbers cause that costs them too much money lol. Please do yourself a favor and never ever order from them

26 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Order arrived today!

Products are gorgeous! I'm starting with that. There was an issue of waiting longer than I'd like & I've spoken to the company to give the feedback that communication with customers needs to improve. That being said, my order arrived today, the colours are stunning & I'm very excited to try them out. Unfortunately, I can't see any option to add pictures as proof I've received my order.

25 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No complaints

Was so worried when I checked the reviews AFTER I had ordered! Was ready to be scammed but my order has arrived only 8 days after purchasing.
Ordered the Poisoned Grape and the Holographic pigment. They are gorgeous. Makes me want to order more!

8 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my order

I never received my order. They are still ignoring mails and DMs even though they make posts on Instagram that they are sending out all orders, replying to emails, etc. Don't believe any of this! For a short while I thought they eventually would ship my order but it has been months now!!

30 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Items never arrived & they never acknowledge you

Ordered items over 6 months ago and not only did they never reply to me when I repeatedly contacted them to ask where my delivery was, they deleted my comments on their TikTok page (and they've now shut off comments on every video). Scam business!

27 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After having ordered twice before with…

After having ordered twice before with long wait time I anticipated it wouldn’t be fast. But this time is another level saying they are closing, then taken over. DMs and emails being “responded to” and orders only a week beind. I ordered on 18/6 have chased and been ignored. In seeing all the messages on Instagram and on here I have now reported to tracing standards.

18 de junho de 2024
Avaliação não solicitada

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