Audika - Nottingham Avaliações 

134
O TrustScore é 4.5 de um total de 5

4,7

38 Friar Lane, NG1 6DQ NOTTINGHAM, Nottinghamshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was given a very full discussion of my needs and options to improve my hearing. I was tested to determine whether my hearing has further deteriorated since the last test and it has. My options to up... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really friendly, extremely helpful makes you feel at ease and comfortable! Talks you through everything first. Answers all questions with clarity and gives good advice. Been with them from beginning o... Ver mais



Informações de contato

  • 38 Friar Lane, NG1 6DQ, NOTTINGHAM, Nottinghamshire, Reino Unido

  • 0115 950 4450

4,7

Excelente

O TrustScore é 4.5 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(134)

5.204 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very thorough test and instructions.

Very thorough and state of the art equipment.
I had been wearing hearing aids for about 6 or 7 years, and found they increased the sound of everything. That was the problem, the surrounding sound overwhelmed the sound of what I was wanting to hear. As a consequence I seldom wore them. Only one day on, these hearing aids seem to enable me to hear just what I want to hear.
The phone app, and instructions are very thorough, and I have every confidence that with use the benefits will increase.

5 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Highly recommend and extremely good service by Dr. Faye

I came for my hearing test, which was completely free. I was a bit worried about my hearing because I had been suffering from a nose blockage for a while and thought it might have an impact.

Dr. Faye is an amazing person—really friendly and kind. She checked everything, conducted the hearing test, and gave me feedback, reassuring me that everything was normal. She also explained the effects of stress and work-life balance, highlighting how they can negatively impact daily routines.

She showed me images of both my ears, explained my test results thoroughly, and provided really good advice. I highly recommend Hidden Hearing for any ear-related issues, and I’m truly grateful for Dr. Faye’s care.

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Audika - Nottingham

Resposta da Audika - Nottingham

Thank you so much for your honest and open review. Naturally, if we can help any further, please do reach out to us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Avaliado com 5 de um total de 5 estrelas

Great service and value

Great service and value. I had to return to complete treatment at no extra cost, and now my hearing is 100% improved. The audiologist was great and talked me through everything. I would definitely recommend.

26 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

I had the pleasure of visiting Dr

I had the pleasure of visiting Dr. Feryale El Molla at Hidden Hearing, and I can confidently say she is the best audiologist I’ve ever encountered. Her extensive knowledge and genuine kindness made my experience exceptional. Dr. El Molla took the time to thoroughly understand my needs and provided me with the best treatment and support possible. I am incredibly grateful for the care I received, and I highly recommend Hidden Hearing to anyone seeking professional audiology services. Thank you for making such a positive impact on my hearing health.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The receptionist was very hewe…

The receptionist was very welcoming and friendly and made me feel relaxed the lady
Who did the wax extraction was
Very helpful and put me at ease
My only thing I did not ask there name so please convey my enjoyment at meeting them both
I will certainly return

26 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Rahila, Hidden Hearing, is a first class professional

Rahila is a first class professional, and I say that with a voice of experience, as I have been seeing audiologists, because of my deafness, over the last 60 years, (from when I was an infant) Rahila utilises her knowledge to the utmost in administering and adapting to my needs of different levels of hearing and different audio balance in both ears. I must be one of the most awkward clients anyone could wish to have. Yet she always extends that courteous and supportiveness with utmost professionalism. Thank you so much for your service, you are an asset and a credit to your firm.

20 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , no problems at all.
Everything explained clearly. Wonderful service by the audiologist

31 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No knowledge of appointment when…

No knowledge of appointment when patient arrived!
My partner made appointment by phone. It was confirmed by email ( I have a copy).Date of appointment was 24/5/2024, location Long Eaton, Nottingham.
Two days prior to appointment my partner received a call either telling him they wanted to confirm ( or book?) appointment. It was same time and date as email said.He asked for text confirmation, which he also received.
When he arrived, ( right time/ day/ location as email )the receptionist had no record of his appointment.

23 de maio de 2024
Avaliação não solicitada
logotipo da Audika - Nottingham

Resposta da Audika - Nottingham

Good afternoon,
Thank you for your review. We are sorry to hear of your partner's experience. We would very much like to speak with you to understand what has gone wrong. As we are unable to locate your partner's record from the information provided we would be grateful if you could contact us please.
Our customer services team are available on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

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