Audika - Nottingham Avaliações 

156
•
O TrustScore é 5 de um total de 5

4,8

38 Friar Lane, NG1 6DQ NOTTINGHAM, Nottinghamshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went to see my hearing aid specialist Feryale Elmolla at the Nottingham branch. She is always most welcoming. She knows her job inside out. She never rushes me and always answers my questions. I t... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time visiting the clinic- I must say what a wonderful team of staff! Detailed appointment where I was also given a copy of my test results and I can’t forget the nice warm complimentary coffee... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful. Thoroughly investigated my hearing problem and gave excellent advice on the best way forward. Extremely pleased with my purchase, my life has improved greatly now I can hear... Ver mais

Avaliado com 5 de um total de 5 estrelas

The prices are high but I had a very lengthy and unhurried consultation. Dee was thorough, explained everything with care and patience. The equipment used it up to the minute and impressive. An im... Ver mais



Informações de contato

  • 38 Friar Lane, NG1 6DQ, NOTTINGHAM, Nottinghamshire, Reino Unido

  • 0115 950 4450

4,8

Excelente

O TrustScore é 5 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(156)

6.004 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Audiologist was almost bullying!!

Audiologist was very abrupt almost bullying. No “bedside manner” at all.Only limited recommendations . Totally disregarded any suggestions by me. Very poor experience will NOT recommend to any friends.

26 de agosto de 2026
logotipo da Audika - Nottingham

Resposta da Audika - Nottingham

Hello

Thank you for taking the time to provide your feedback, however, we are very sorry to see the reasons for it.

We strive to provide every customer with a professional, supportive, and respectful service, so it is disappointing to learn that you felt uncomfortable during your appointment and that your concerns and suggestions were not fully acknowledged.

Please accept our sincere apologies for the feelings your experience left you with. Your feedback is important to us, and we will ensure it is shared with the appropriate team for review.

If you would be willing to discuss your visit further please do contact our Customer Service Team on 01622 775191 or by emailing contact@audika.co.uk. We would welcome the opportunity to better understand what happened and see if there is anything we can do to help.

Kind Regards

Audika UK
0800 740 8796 / 01622 775191
contact@audika.co.uk

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Audika

I was given a very full discussion of my needs and options to improve my hearing. I was tested to determine whether my hearing has further deteriorated since the last test and it has. My options to upgrade my hearing aids were fully explained. I was entirely satisfied with my consultation and the time and trouble taken.

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Hard to understand and covered basic…

Hard to understand and covered basic information despite being 2nd visit. Running late. Didn't make any adjustments to settings or offer additional cleaning accessories

13 de agosto de 2026
logotipo da Audika - Nottingham

Resposta da Audika - Nottingham

Good afternoon,
Thank you for taking the time to provide your feedback.
We are sorry to hear that your appointment did not meet your expectations. We understand how disappointing it can be if an appointment does not provide the level of support or guidance you were expecting.
We would also like to apologise for the delay to your appointment.
Your feedback is appreciated as it helps us to improve our service. A member of our Customer Services Team will reach out to you discuss and allow us to investigate further.
Kind Regards,
Customer Services
Audika Hearing Care Ltd
0800 740 8796 / 01622 77519
contact@audika.co.uk

Avaliado com 5 de um total de 5 estrelas

fantastic experience

Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a great job removing wax from my ears.
I highly recommend Hidden Hearing Nottingham to every one.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer care but....

I cannot fault the quality of the customer care I experienced in your Nottingham store on my third annual review; thorough, exhaustive, meticulous, comprehensive etc etc and all carried out with humour and affability. Why then the BUT in the review title?
I was introduced, by the brilliant audiologist, to a pair of state of the art ZEAL hearing aids. They were fantastic but very expensive. Although the audiologist wasn't putting any pressure on me to upgrade my HAs, far from it, I decided not to give into temptation mainly because of the 'steep' price.
When I got home I investigated the price of the same HAs, with apparently equivalent follow up support, with other suppliers in my city. I discovered that the Hidden Hearing price was appreciably higher (nearly a £1000) than the competitors even with the offered 30% discount.
I cannot know if the follow up care with another company would be as good, but the price difference will mean that, as things stand, I will take my business elsewhere when I replace my ageing Oticon Real HAs next year.
This will be a great pity because, as I say, the quality of follow up care in your Nottingham branch is remarkable.
Perhaps your business model needs reviewing !

28 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

A new lease of life

I’ve waited a while before writing this review because I wanted to truly understand how much of a difference Hidden Hearing would make to my life.

I was born with hearing loss, but at 37 I discovered there was so much of the world I had never really heard. Everyday sounds people take for granted — the rain falling, sausages whistling in the pan — were suddenly there. It’s hard to explain the feeling of realising an entire layer of life has been missing.

Hearing aids have changed my life far more than words can describe. For years I was diagnosed with social anxiety, but I now realise so much of what I struggled with was connected to my hearing loss. The exhaustion, the worry, the feeling of trying to keep up.

Today, I walk into work conferences with confidence. Recently, I stood in front of 150 peers and delivered my own presentation — something I never imagined I would be able to do. That confidence has grown because I can hear, engage, and be present in a way I never could before.

Hidden Hearing hasn’t just improved my hearing; it has changed how I experience life and how I see myself.

My audiologist has been exceptional — incredibly professional, supportive, and somehow always with the most amazing fashion sense too, which genuinely brightened every appointment.

I’m actually excited for my next review, which says everything. Thank you, Hidden Hearing, for changing my life in ways I never thought possible.

22 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Very happy I can hear again 😀

Super service ! Nadiyah cleaned all the wax out, what a big relief. Very gentle, considerate and thorough. Loved the fact that she was using a special camera device to see inside my ear and was able to see before and after pictures.

12 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

AMAZING

After all the tests I had done. We were told my results . The results shocked me that I only had 20% of hearing with both ears. Everything was explained why my hearing was so bad. To my surprise I had earring aids fitted that were set up to sort my hearing up to what it should be. Amazing I cannot wait to get my earring aids.

18 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

First class service from Nottingham…

First class service from Nottingham hidden heading staff, nothing is too much trouble : any issues sorted straight away. Brilliant audiologist. Please come to the branch. They are my first post of call. Exceptional

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fey at the Nottingham branch

I have used the Nottingham branch since August 2024; my father somewhat longer. Fey the audiologist is outstanding in her care and advice: her explanation of hearing aid function and use is excellent and sets very reasonable expectations for the quality of outcome to be experienced. She’s clearly very knowledgeable in her field; her enthusiasm about the importance of her work is infectious. Beyond that, her work ethic is strong which means that any emergencies get booked in very quickly for fast resolution. Outstanding overall - thank you for your service.

12 de fevereiro de 2026
Avaliação não solicitada

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