HiQ Tyres & Autocare - Shrewsbury Avaliações 

244
O TrustScore é 5 de um total de 5

4,9

Bell Lane, Abbey Foregates, SY2 5EN Shrewsbury, Shropshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been coming to HiQ shrewsbury for many years for service, MOT, tyres brakes etc. They do not try and sell you things you dont need which is excellent, they are normally busy but always try and fi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Staff are friendly and experienced. Nothing is too much trouble for them, they are very accommodating. The lack of 5th star is because the online booking system does not seem to link to a diary, so p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Apologetic the tyre required for my MOT to pass was not going to be ordered for same day. Plenty of suggestions for local places to get that sorted before returning for the MOT re-test.

Avaliado com 5 de um total de 5 estrelas

The team at HiQ have looked after my various cars for a long time. I keep using them because they are always clear and upfront when talking me through any work that needs doing. If issues arise during... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina de Inspeção Veicular
  3. Mecânica de Carros
  4. Serviço de Motorista
  5. Mecânico
  6. Inspeção veicular

Sobre HiQ Tyres & Autocare - Shrewsbury

Informação fornecida por fontes externas variadas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informações de contato

  • Bell Lane, Abbey Foregates, SY2 5EN, Shrewsbury, Shropshire, Reino Unido

  • 01743 232896

4,9

Excelente

O TrustScore é 5 de um total de 5

244 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(244)

2.619 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service The team have looked after my car for a…

The team have looked after my car for a few years now and I was in on Wednesday for a free health check on car. The man in front desk ( think he's the manager) is great and explains things and particularly patient with the oldies. I would highly recommend this branch, many thanks for great service. Sharan Duckett

22 de novembro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

We are always delighted to help Michael. Thank you for your kind words and recommendation :)

Avaliado com 1 de um total de 5 estrelas

Just gets worse so here is a second reveiw

I have already wrote one review but because I am being ignored by customer services I’m writing another one because I cannot believe the same issue is going on nearly a month later. Ever since my car went in for a tyre change it has not been right. I have had to take the car back into the Shrewsbury branch 3 times now, even had the regional manager in to check the car to make sure something wasn’t being missed (which they found something!). But yet again a week on and the lights back on as soon as I hit the motorway. I don’t trust this garage at all and the customer service is horrendous. The thought of driving around with something potentially wrong with my tyres with a 6 year old in the car is very worrying. I will not let my complaint drop even if customer services do ignore me I’ll just take it to next level.

30 de setembro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Hi there,
Please be aware we are currently investigating this matter. Customer service is extremely important to us here at HiQ.
Kind regards, HiQ Team

Avaliado com 5 de um total de 5 estrelas

Best price in town.

Best price in town for a quality tyre. Service was speedy and an overall pleasant experience. It pays to shop around.

24 de julho de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you so much for the great review!

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I purchased two tyres online (via ASDA) and was provided a choice of shops for the tyre fitting. I chose HiQ (Shrewsbury) based primarily on their close location and great reviews.
Their shop is very clean, both the work area as well as the customer waiting area. I had two tyres replaced on my Freelander 2 and had one rim serviced as air was escaping (albeit slowly). The work was excellent and the customer service provided by the friendly staff, particularly Stuart was superb. Highly recommend and would use them in the future.

5 de abril de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you for the fantastic review Russ, so glad you were pleased with your visit here at HiQ Shrewsbury!

Avaliado com 5 de um total de 5 estrelas

Thank you

Can't thank Stu, Tom and Luke enough. Arrived at pretty much closing time after a bolt got stuck in my tyre but they were kind enough to replace the tyre there and then even though it meant them working late. Have used here regularly and will continue to do so, thanks again guys

4 de abril de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Absolutely anytime Jayne! :) Thank you so much for taking the time to leave us such a great review!

Avaliado com 5 de um total de 5 estrelas

The Depot manager was friendly

The Depot manager was friendly, helpful and knowledgeable. Work was carried out quickly and was done by himself. A+++++
Will definitely use again.

18 de março de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you very much Mr Goodman, your review is truly appreciated!

Avaliado com 5 de um total de 5 estrelas

Excellent service

I had excellent service from the staff particularly the manager after calling
in with a puncture on my Skoda that had just happened.
They were very busy with staff off but went over and above to fit me in and replaced 2 tyres and carried out a wheel alignment.
Highly recommended !

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you for your review, Joanne.

Avaliado com 5 de um total de 5 estrelas

Took car into Shrewsbury depot today ..

Took car into Shrewsbury depot today for a slow puncture/leak from a front tyre. I know some other tyre companies would have taken the opportunity to sell me a new tyre by saying it wasn't repairable. Instead they quickly diagnosed a leak at the rim and repaired it for a very reasonable fee. They also sources a rear rubber for the back windscreen wiper. Stu at reception was exceptionally courteous and professional. A number of customers came in whilst I was waiting and all were dealt with in a similar polite and efficient manner.

27 de janeiro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

We are glad to hear your car got sorted and really grateful for the review, thank you Jonathan :)

Avaliado com 5 de um total de 5 estrelas

My car had developed a slow puncture on…

My car had developed a slow puncture on the off side tyre. I rang HiQ Shrewsbury to arrange a time for the repair. I spoke to Stuart, who was very polite,and immediately gave me a choice of three different times to suit myself. The mechanic Jamie, was very efficient,and completed the repair speedily.
I was impressed with both Stuart's and Jamie's enthusiasm. For this reason, and the reasonable cost,I will definitely be returning for future repairs to my vehicle

4 de janeiro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you Alister for this fantastic review! The team truly appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

We had a MOT at HiQ in Shrewbury

We had a MOT at HiQ in Shrewbury. Their service was excellent. Stu on the front desk was friendly and attentive and the workers all seemed friendly and helpful.

1 de outubro de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

We appreciate you taking the time to write this great review Christopher!

#customerserviceweek2022

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Called at Shrewsbury branch for a health check. Speedily completed and very comprehensive by Stuart. All ok but will need tyres in the near future and based on the efficiency and pleasant attitude I've ordered them. Premium tyres but seems to be very reasonable price.

15 de setembro de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

That's what we love to hear! Thanks for taking the time to leave this brill review Chris :)

Avaliado com 5 de um total de 5 estrelas

MOT DEXPERIENCE

Had my car MOT'd this week. I was served by Stuart in The Bell Garage in Shrewsbury. He was excellent, polite and attentive. I could not have had better service. Thanks Stuart.

12 de setembro de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you so much Elizabeth for the review, really appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Recommend fitters

Great service polite staff and speedy replacement of my tyres. What could be better

1 de setembro de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you for leaving such a lovely review for our HiQ Team!

Avaliado com 5 de um total de 5 estrelas

Very pleased

Very pleased with the service I received. I am naturally very anxious when visiting places like these, but all the staff put me at my ease. They checked the tyres, agreed that only one needed replacing (my anxiety, in part, stems from historically being forced into more work that is needed due to by lack of knowledge).

Jamie, in particular, was very helpful and went out of his way to help with some other, small issues I had.

It did take slightly longer than I thought it should, but that is a very minor niggle in the grand scheme of things!

24 de agosto de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Hi Paul, we're so happy you're pleased with the service and thank you for finding the time to leave a kind review!

Avaliado com 5 de um total de 5 estrelas

I have had two cars at HiQ

I have had two cars at HiQ Shrewsbury within the last few weeks for four tyres each. The tyres were fitted very quickly while I waited. The first car had TPMS issues which was reprogrammed, this car had been elsewhere to resolve this without success. The second car had a bearing problem which was sorted enough to get me home. The tyres were all perfectly balanced. I had to drive 40 miles to get to HiQ and that was really worth while, good prices with a great team of people.

12 de maio de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Hi John,
Thank you for taking the time to leave us such a lovely review! We will always be extremely happy to help! :)

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, especially as the tyres were very difficult to remove on my motorhome, due to them being inset.

30 de março de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you for your fab review Gary! We really appreciate it :)

Avaliado com 5 de um total de 5 estrelas

HiQ Shrewsbury

I usually use the Bridgnorth outlet but this is much nearer home. The service was friendly and pretty efficient. Glad that masks are still required in reception area. The tyre was fitted promptly. I shan't bother with Bridgnorth again.

4 de março de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Shrewsbury

Resposta da HiQ Tyres & Autocare - Shrewsbury

Thank you for taking the time to leave us a brilliant review, we really appreciate it!

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