HiQ Tyres & Autocare - Telford Avaliações 

131
O TrustScore é 4.5 de um total de 5

4,7

Sommerfeld Road, Trench Lock, TF1 6SZ Telford, Shropshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

How have I never used this place before? At least £100 cheaper for an interim service than a main dealership! It took 2 hours for my service which is the quickest I've experienced and they did not mis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booked in for 1700hrs actually done and dusted before 1800hrs. The crew at this location,Telford, go above and beyond. Well happy with service.Could go elsewhere,but this location i trust. Wanted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Both guys from morning booking me in to picking up were very helpful and friendly. Fitting me in what looked like a very busy day . Sorted out my puncture speedily. Thanks and will definitely be b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My rear driver side tyre kept loosing air, I called HIQ in Telford, told them what the issue was & asked if I could pop my car in for them to take a look. They were extremely receptive, found the pr... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina de Inspeção Veicular
  3. Mecânica de Carros
  4. Serviço de Motorista
  5. Mecânico
  6. Inspeção veicular

Sobre HiQ Tyres & Autocare - Telford

Informação fornecida por fontes externas variadas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informações de contato

  • Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, Reino Unido

  • 01952 242461

4,7

Excelente

O TrustScore é 4.5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(131)

2.556 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

I was unable to make my original booking but they fitted me in the next day and did a great job

9 de outubro de 2023
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Thank you for taking the time to leave us a great review Kenneth!

Avaliado com 5 de um total de 5 estrelas

New tyre

Easy to order my tyre and fitted next day . Very efficient service and welcoming staff.

4 de outubro de 2023
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Thank you for taking the time to write us a brilliant review John!

Avaliado com 5 de um total de 5 estrelas

Help when help was desperately needed

Due to business travel I was away from home when I picked up a screw in my car's rear tyre. It was after 4.30 and after a frantic 20 mins or so phoning around various garages in the area it was a real bonus getting Brett on a call from HiQ. He directed me to the garage and checked my tyre. The tyre was beyond repair so he organised an order and a time slot for the next morning before I left the garage at 6pm. The next day I was called by HiQ at the time that they said they would and upon arrival Nathan and Brett worked efficiently to get me on my way as quickly as possible. While waiting for the car Josh checked to ensure I had everything I needed before I went on my way. The HiQ experience from start to finish was friendly, efficient and a real professional service. Five stars for the team at Telford.

25 de abril de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Thank you so much David for taking the time to leave such a great review for the team here at HiQ Telford. So glad we were able to help!

Avaliado com 5 de um total de 5 estrelas

HiQ Tyres & Autocare Telford were…

HiQ Tyres & Autocare Telford were brilliant, fitted me in straight away and offered great value for money. Friendly staff, especially Luke. Would definitely recommend

8 de março de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Great news, thank you for taking the time to leave a review :)

Avaliado com 5 de um total de 5 estrelas

Professional service with smile.

Great service - x2 New tyres very competitively priced and an MoT on our 6 year old VW. Very nice reception/ viewing area and a smiling welcome from Bret. Clean and tidy workshop that operates extremely efficiently. All staff very pleasant and I was on my way in just over an hour! Many thanks to the team at HiQ Telford.

2 de março de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Glad to hear you enjoyed your experience John, thank you for the feedback!

Avaliado com 5 de um total de 5 estrelas

I would like to say a massive thank you… to Brett

I would like to say a massive thank you to Brett who works in the TELFORD branch. He helped me today when my warning light came on for low oil. It was the end of the day and could of said no. Excellent customer service, courteous and helpful. Thank you again.

26 de janeiro de 2023
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Thanks for the review, we really appreciate the feedback :)

Avaliado com 1 de um total de 5 estrelas

Completely unsafe

My car was left with 7 out the 16 wheel nuts not tightened and the locking wheel key broken. My husband viewed the cctv and saw the nuts not being tightened, the area manager then went in today and viewed the footage and has come back with yes they were all tightened. They are all covering their own back while my car was left in an unsafe and unroadworthy condition. Reported to trading standards!

2 de setembro de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Hi Lauren, Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.

Avaliado com 5 de um total de 5 estrelas

Tyres

Fast , good purchasing and fitting

6 de agosto de 2022
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Thank you for your kind review!

Avaliado com 1 de um total de 5 estrelas

Make sure you check your vehicle on leaving!!!

I took my van in for Tracking which was carried out quickly and at a reasonable price.

In undertaking the work, they broke my cover tray under the van and did not tell me, instead pushing it up in the vain hope it would be OK. I get home and the tray is dragging on the ground.

I had to take it off and return at my expense, of course, and they used cable clips to hold it up. Now this may be OK for a temporary fix but there was no offer to replace it.

A day later, I noticed that they had broken a clip on my wheel cover so I had to use cable clips to stop it coming off. Again they said nothing

I know that accidents and problems occur in these environments but I think it is shameful working practice to avoid telling the customer in the hope that it will all go away.

Why would I ever use this Company again and why would I ever recommend them to family and friends.

20 de julho de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Hi Andrew,
Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs. The staff had no idea what the issue with my car was, so just kept adding further jobs, after I left my car with them they rang to say I had a bulge in my brand new tyre, I agreed to change it based on the fact they said it was unroadyworthy. But specified it had to be replaced with the same tyre as they removed and I wanted pictures. No pictures arrived and the tyre they put on was inferior to what they took off. As for the the original issue I took it in with, it still has the issue and I have £350 worth of unnecessary work. I had a bad feeling when they weren't busy. I do not recommend this garage

4 de abril de 2022
Avaliação não solicitada
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Hi there Sharon,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Avaliado com 5 de um total de 5 estrelas

I had 2 rear tyres fitted within a day…

I had 2 rear tyres fitted within a day of ordering them. The fitting was done with cate and appropriate checks were made. I was told if there was a problem with the tyres to let them know.
So far very pleased.

26 de agosto de 2021
logotipo da HiQ Tyres & Autocare - Telford

Resposta da HiQ Tyres & Autocare - Telford

Hi Rachel,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

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