REALLY fast delivery and they keep you updated the whole time. If an item isn't in stock, they try to get it in as quick as possible to deliver too so it's really reliable! Only issue is that the pack... Ver mais
Localização
Trocar localizaçãoUnit 25 Eastgate Centre, SS14 1AE Basildon, GB
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Veja o que dizem as avaliações
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Ver mais
A empresa respondeu
Requested an early film and this was found by Ethan and ordered on my behalf. I was advised that a duration of 3 to 5 days for delivery and I would receive an email regarding its arrival for collectio... Ver mais
A empresa respondeu
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Basildon
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 25 Eastgate Centre, SS14 1AE, Basildon, Reino Unido
4,8
Excelente
229 avaliações
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Resposta da hmv (UK) - Basildon
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Basildon
Hi Jonathan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Basildon
Hi Mr Stanton,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very knowledgeable helpful and friendly…
Very knowledgeable helpful and friendly staff!An excellent experience every I shop!I cannot fault them!
29 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience
Great experience. Staff very friendly and helpful. Good communication for delivery information.
27 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi Susie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy was helpful when purchasing my…
The guy was helpful when purchasing my item. As at first I wasn't sure if the item came in the format that I required. But he checked on Google to make sure that the correct format was ordered.
22 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hello ian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Item arrived in a fast delivery
Item arrived in a fast delivery
Staff at the Basildon store very helpful and always friendly
Was unable to order via the app as it was not working properly this needs attention
Couldn’t fault the service I received
Thank you Basildon
10 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Basildon
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service, extremely helpful and knowledgeable staff well done HMV
13 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi Linda,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order, on time and very easy to pick up goods. No problems. Really good service.
13 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Film orders
Very helpful staff who were happy to order some films that were not in store. Let me know when they had been dispatched and when they had arrived. Excellent customer service.
7 de janeiro de 2026
Resposta da hmv (UK) - Basildon
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Basildon
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great and helpful staff
Great and helpful staff, girl was absolutely amazing, not sure what her name was but she helped me to get particular cd for my daughter
30 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hello Bojana
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and assistance were very friendly .
Very friendly staff, and excellent service.
25 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at Basildon brunch are…
The staff at Basildon brunch are absolutely brilliant , very friendly and very very helpful they couldn't do enough to help . I give them 10 stars
22 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hi Matilda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a dvd from hmv they told me…
I ordered a dvd from hmv they told me it whould take a couple of days it showed up a couple of days later I picked it up I asked the man behind the counter if thay had another dvd he found it seconds I had been looking in the wrong place very helpful and polite a good experience thank you
14 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience in store to order…
Great experience in store to order shame the postal service was very slow at this time and arrived later than said
12 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hi Tony
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Basildon
Hello Jenny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy service to use
Easy service to use, timely delivery and store staff quick and efficient in finding the parcel when I went to store to collect.
5 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Very helpful staff. They ordered the cd I wanted and it was delivered very quickly to and they let me know when it was ready for collection
5 de dezembro de 2025
Resposta da hmv (UK) - Basildon
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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