Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Ver mais
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Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
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Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Ver mais
A empresa respondeu
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Ver mais
A empresa respondeu
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Ver mais
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Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... Ver mais
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Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Reino Unido
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Delivered to store on time and was quick and easy to pick up

Resposta da hmv (UK) - Basingstoke

Resposta da hmv (UK) - Basingstoke
Good service and helpful staff at the store but not a very quick efficient delivery, expected 3 days and took a week. Other than that fine

Resposta da hmv (UK) - Basingstoke
The website was easy to use.
My items turned up very quickly.
My other items turned up at my local store.
The staff were very friendly and professional.

Resposta da hmv (UK) - Basingstoke
Easy to find that dvd.being gay hard to go to shops to ask for gay dvds. HMV do it on line.plus have Autism service is good get on line.

Resposta da hmv (UK) - Basingstoke
Knowledgeable and pleasant young man in the Basingstoke store who made the whole ordering process painless. Very pleased to receive the order in four days. Would recommend HMV ordering service if you can't find what you want instore.

Resposta da hmv (UK) - Basingstoke
I was very happy 😊 with the experience I had. I look forward to shopping with HMV in the near future.

Resposta da hmv (UK) - Basingstoke
Long time since I last visited a high street record store, but HMV prices are now very competitive. Very pleasant experience, friendly staff, will visit them more often in future

Resposta da hmv (UK) - Basingstoke

Resposta da hmv (UK) - Basingstoke

Resposta da hmv (UK) - Basingstoke
Very helpful sales assistant who was able to locate the dvd/cd that I wanted. She checked with me to make sure it was the right one.
She placed the order and told me it was free delivery.
The package arrived very quickly.

Resposta da hmv (UK) - Basingstoke
After my mother passed away 2009 , I moved back into my father,s house he survived for a further ten years once he passed away I had to my siblings in Newcastle, Wales and Scotland where kind enough to let me keep some things at our father house, kept three boxes of my favourite DVD's but took five other boxes too various charities and every bow and then try to get back some of the DVD'S that I liked,

Resposta da hmv (UK) - Basingstoke
purchased a kpop album for my daughter, click and collect was quick and easy. Many thanks Basingstoke Store!

Resposta da hmv (UK) - Basingstoke
Really easy to work with. Understood my needs. Kept their promises.

Resposta da hmv (UK) - Basingstoke
Very helpful and kindly staff and all sorted out very well - I was buying a CD which was not actually 'out' for another week, so delivery arranged and for a very reasonable £2; it arrived on the official publication date. Packaging good. Thank you. This was on 5th April at Basingstoke store.

Resposta da hmv (UK) - Basingstoke
Easy to order on line & free pick up in store. Competitive price. Helpful & friendly staff always.

Resposta da hmv (UK) - Basingstoke
great customer service in store. Friendly and helpful.
Thank you Daryl.

Resposta da hmv (UK) - Basingstoke
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