I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
A empresa respondeu
Localização
Trocar localização17/18 Milsom Street, BA1 1DB Bath, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Ver mais
A empresa respondeu
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Ver mais
A empresa respondeu
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Bath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
17/18 Milsom Street, BA1 1DB, Bath, Reino Unido
4,8
Excelente
192 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Click and collect
Ordered goods online; straightforward process. Click and collect in Bath store; also no problem.
28 de outubro de 2025
Resposta da hmv (UK) - Bath
Hi Christine,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Another great experience at HMV
Met the very friendly staff, Dave and colleague when picking up my pre order. Always great to drop in to the store.. Excellent service from them both as always
21 de outubro de 2025
Resposta da hmv (UK) - Bath
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy pick up with great friendly staff.
Easy pick up with great friendly staff.
Prices are really good and much better than Amazon.
Just a great shop to wander round.
13 de outubro de 2025
Resposta da hmv (UK) - Bath
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful in Bath Store
Helpful in Bath Store. They ordered a CD for me which was delivered promptly.
16 de setembro de 2025
Resposta da hmv (UK) - Bath
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived on time at the selected store
Arrived on time at the selected store. Good communication throughout the transaction process
20 de setembro de 2025
Resposta da hmv (UK) - Bath
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bath
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bath
Hello Hayley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
27 de julho de 2025
Resposta da hmv (UK) - Bath
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was helped by a pleasant man who was…
I was helped by a pleasant man who was very helpful in helping me find the films I was looking for.
23 de julho de 2025
Resposta da hmv (UK) - Bath
Hi Joan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Bath
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful
The staff were very helpful . They searched for the dvd I wanted on the shelf and once they realised it wasn’t in store they ordered me one - no hassles
10 de junho de 2025
Resposta da hmv (UK) - Bath
Hi Lucy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, great price and my products even turned up a day early.
Result
11 de junho de 2025
Resposta da hmv (UK) - Bath
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service
Fantastic service kept me up to date with my order. Went to collect from bath store very polite and helpful
3 de junho de 2025
Resposta da hmv (UK) - Bath
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything about this purchase went well!
Everything about this purchase went well. From placing the order with Tom Crampton through to delivery, in store.
27 de maio de 2025
Resposta da hmv (UK) - Bath
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bath
Hi Ailsa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
20 de maio de 2025
Resposta da hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and polite service over…
Really helpful and polite service over the phone to Bath branch. Thank you.
14 de maio de 2025
Resposta da hmv (UK) - Bath
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collected on the date…
Easy to order and collected on the date it was meant to arrive.
12 de maio de 2025
Resposta da hmv (UK) - Bath
Hi Mr Churchill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite
1 de maio de 2025
Resposta da hmv (UK) - Bath
Hi Amber
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It came on time and looks great
20 de abril de 2025
Resposta da hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.