Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... Ver mais
A empresa respondeu
Localização
Trocar localização3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
A empresa respondeu
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Ver mais
A empresa respondeu
Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Belfast
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Reino Unido
4,7
Excelente
512 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery a day early
Delivery a day early
Can’t beat that
Easy to order
Good website
Very happy
1 de fevereiro de 2026
Resposta da hmv (UK) - Belfast
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect everything
Product came perfectly, and I received a funny note alongside my order that made me laugh so thank you to the worker who also loves Karlach as much as I do 🙏 :)
25 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Mara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice
Great choice, order arrived on time, procedure straightforward thanks
23 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi FW
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Phenomenal service
Phenomenal service, would shop again
Great staff who are always ready to help no matter what
19 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Daniel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bit damaged
19 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
I just started my vinyl collection and…
I just started my vinyl collection and the first place I went was HMV because they had so many collection of vinyls.
Also, there great at getting my vinyls ready and quickly to be delivered.
13 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Brandon,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Speedy dispatch of the item and received the ittem
I was very happy with the whole service
16 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery and easy to find products…
Fast delivery and easy to find products I was looking for …. Would like to hear about out of stock products though , otherwise I would have given 5*
8 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Breige,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service
4 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
The member of staff in HMV was…Mr Armstrong
The member of staff at HMV was extremely knowledgeable and helpful.
I ordered a vinyl record turntable for my son just a few days before Christmas and it got here on time.
The product also proved an excellent choice and my son loves it.
7 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Richard,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service!
4 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Victoria,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great and helpful staff in Belfast…
Great and helpful staff in Belfast branch c.ds arrived quickly
3 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient staff made the click and collect option a positive experience.
The item was easy to order and obtain using click and collect.
The staff were friendly and efficient which I found reassuring.
However the decor of the Belfast store, black everywhere, gave it a very unfriendly atmosphere.
I would use click and collect again to order from BMV
18 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Belfast
Hi Cathryn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It took more than 2 weeks to deliver my…
It took more than 2 weeks to deliver my order!!
30 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hi Katrina,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Resposta da hmv (UK) - Belfast
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would use this collect again ,On two times I collected items staff…
On two times I collected items staff delt with me professionally and efficiently .
27 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good price/ pickup at store
Good price for dvds. Items delivered to store for free pick up in a reasonable time.
19 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful and polite made my…
Staff very helpful and polite made my experience fabulous. Thanks to the professionalism from your staff in Belfast . I will definitely come back again
24 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.