Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... Ver mais
A empresa respondeu
Localização
Trocar localização3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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Veja o que dizem as avaliações
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
A empresa respondeu
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Ver mais
A empresa respondeu
Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Belfast
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Reino Unido
4,7
Excelente
512 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Resposta da hmv (UK) - Belfast
Hello Evie
Thanks for taking the time to leave us a 4 star review. We're sorry to hear of the rip in the album; please feel free to reach out to us if it gets any worse.
We hope to earn that last star from you soon.
click and collect
First class ---order received as promised and kept up to date on progress.Staff member very helpful when placed order.
14 de julho de 2025
Resposta da hmv (UK) - Belfast
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Exceptional
Always loved HMV for their wide range of music, films, TV Shows that you can buy!
I can get what I want!
I could spend hours here!
11 de julho de 2025
Resposta da hmv (UK) - Belfast
Hello ROISIN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wandering Heights & Escalators
Purchased vinyl, cd & book. Great visit! Store was clean tidy, well stocked, & easy to navigate.
Served by Barry who was friendly, polite, & knowledgeable ~ found everything we were looking for despite it being really busy.
Second level has always been a firm favourite but the new book floor on the third is a little goldmine .
29 de junho de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Belfast
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Magic the gathering
I had a great experience as the cards where delivered well packaged to my door and reasonably priced due to the fact that a high number of retailers where charging a premium on the commander deck.
26 de junho de 2025
Resposta da hmv (UK) - Belfast
Hello Gareth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Speedy delivery
Speedy delivery, in secure packaging.,Very happy with quality of service
23 de junho de 2025
Resposta da hmv (UK) - Belfast
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great range of 4k and steelbook blu…
Great range of 4k and steelbook blu rays. Items packaged well and quick delivery. A+
20 de junho de 2025
Resposta da hmv (UK) - Belfast
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Boxset buy
Excellent experience and getting to use Klarna was a huge help in me making the purchase in the first place, the item was delivered on the said date and I was kept informed the whole way. will definitely use the service again.
17 de junho de 2025
Resposta da hmv (UK) - Belfast
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre ordered a cd to be delivered to…
I pre ordered a cd to be delivered to HMV Belfast.As the Belfast branch was closed for renovations I was told the cd would be posted to my home address.A week later and it still hasn't arrived.
8 de junho de 2025
Resposta da hmv (UK) - Belfast
Hello Gordon,
Thanks for leaving a review. As previously advised, as soon as Royal Mail return your parcel to us following a delivery error, we will get you refunded in full. We hope this helps.
Trust order and on time
Never ordered cds before so I can’t really say this was an experience i just like to shop.the Belfast store is temporarily closed for a refit
29 de maio de 2025
Resposta da hmv (UK) - Belfast
Hi Sandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvd box set fantastic *****
Dvd box set fantastic *****
Ordered on 29th April 25 didn't receive until 8th May 25
Even though it said 48 hours delivery
Very disappointed as the dvd box set was a birthday present for the 5th of May.
10 de maio de 2025
Resposta da hmv (UK) - Belfast
Hi Rhonda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
5 star
Happy with purchase. Delivered exactly as ordered, on time and well packaged.
17 de abril de 2025
Resposta da hmv (UK) - Belfast
Hi Chrstine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
movies
my order came on time
hmv send me email updates about my orders
im very happy
11 de abril de 2025
Resposta da hmv (UK) - Belfast
Hi robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by Martha who was very…46-585-11
I was served by Martha who was very pleasant and helpful.
Survey Number:
46-585-11
John Boyd
13 de abril de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Belfast
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Very helpful staff Rory was very attentive and helped me get what I was looking for 😁
10 de abril de 2025
Resposta da hmv (UK) - Belfast
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Needed the 7'' vinyl of The Beatles…
Needed the 7'' vinyl of The Beatles "Now And Then". Aoife made the experience excellent overall. Record wasn't in stock on the day I was in the store, but she did the business of ordering it in quickly and efficiently with friendliness, good humour and considerable knowledge of music. Very friendly young lady and an asset to HMV's Belfast branch. "Now And Then" arrived a couple of days later, and is now framed and up on the wall.
1 de abril de 2025
Resposta da hmv (UK) - Belfast
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast order and collection.
Fast order and delivery to HMV store I had choose to collect. Friendly staff who fetched my order promptly.
5 de abril de 2025
Resposta da hmv (UK) - Belfast
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Belfast
Hi PHILLIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy website to use
Very easy website to use, very quick dispatch and delivery
30 de março de 2025
Resposta da hmv (UK) - Belfast
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Belfast
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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