We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Ver mais
A empresa respondeu
MSU2A, Bullring, B5 4BE Birmingham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Ver mais
A empresa respondeu
Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... Ver mais
A empresa respondeu
Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... Ver mais
A empresa respondeu
The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

MSU2A, Bullring, B5 4BE, Birmingham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order, fast and easy service with confirmation emails telling you when to collect.

Resposta da hmv (UK) - Birmingham Bullring
I love visiting the HMV stores in Birmingham, however, for a long time I've noticed an issue which I'd like to share with you that perhaps may increase sales.
It's great to see HMV stocking what are considered audiophile L.P's, for example the Tone Poet series, pressings by Acoustic Sounds and others. Usually these records are only available from specialist on-line stores or direct from the U.S.A. What I'm finding, particularly in the Bullring store, is that the sealed packages these albums come in have been opened. There's so many that are unsealed that I can't for the life of me think that some random customer is going into store and doing this. The premium price these records cost is partly based on them being sealed - i.e. no-one has had chance to get their greasy fingers on them.
If it is a store or organisation policy to open the seal may I recommend this stops. I'm sure you will see sales increase - certainly I won't purchase an unsealed copy of these albums.

Resposta da hmv (UK) - Birmingham Bullring
The assistant was friendly and helpful and I was served almost straight away and finished my purchase inside 2 minutes and then left.
Always happy to shop at hmv it's a much better experience than buying on line.

Resposta da hmv (UK) - Birmingham Bullring
Excellent Customer Service from Dave @ the Birmingham Bull Ring Store when ordering an item on 25 January 2025 for delivery to that Store.
Keith

Resposta da hmv (UK) - Birmingham Bullring
I LOVE THE EMPLOYEES THAT WORK AT BULLRING<333

Resposta da hmv (UK) - Birmingham Bullring
Great customer service, kept up to date on when my order will be delivered. Easy collection and quick delivery.

Resposta da hmv (UK) - Birmingham Bullring
David was very friendly he was the person who also took my order. He was understanding and patient.

Resposta da hmv (UK) - Birmingham Bullring
As usual staff really helpful and efficient, Amber on this occasion. Sorted out my order for home delivery in no time.

Resposta da hmv (UK) - Birmingham Bullring
The WiFi while I was in store to order was bad and so I couldn't order it, but I ordered it online with no problem. Smooth delivery too, thanks!!

Resposta da hmv (UK) - Birmingham Bullring
Great service at the hmv store in Birmingham City centre. Young lady assistant Amber friendly and helpful and polite. Was impressed with the service and the dvd I received. Thank you! Much appreciated.

Resposta da hmv (UK) - Birmingham Bullring

Resposta da hmv (UK) - Birmingham Bullring
Great staff, well laid out store and a great selection of merchandise for all

Resposta da hmv (UK) - Birmingham Bullring
Guy in the shop was really helpful and sorted out my exchange

Resposta da hmv (UK) - Birmingham Bullring
It was easy to navigate the online HMV website. My order was delivered quickly too so I will definitely order from you again.

Resposta da hmv (UK) - Birmingham Bullring

Resposta da hmv (UK) - Birmingham Bullring

Resposta da hmv (UK) - Birmingham Bullring
Really easy transaction had to cancel an item as well which was really easy no complications

Resposta da hmv (UK) - Birmingham Bullring
Got what I wanted with the help of the lady assistant. She was very helpful, patient,polite and knowledgeable.
Well done 👏

Resposta da hmv (UK) - Birmingham Bullring
I recieved excellent and friendly customer service and was able to purchase everythig I needed in 1 transaction. 1 item was sent to me directly and i was kept fully informed of it's progress.

Resposta da hmv (UK) - Birmingham Bullring
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.