I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Ver mais
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Localização
Trocar localização31 Dale End, The Vault, B4 7LN Birmingham, GB
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Veja o que dizem as avaliações
Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpf... Ver mais
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First time visiting HMV vault in Birmingham. It was for a record signing by Michael Ball. I hadn't done anything like this before, the event was very well organised. Staff were brilliant gave excellen... Ver mais
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The store is in a great location, easily accessible. The staff in store were great when we spoke with them and had questions. Would definitely come to an event here again.
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Birmingham Vault
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
31 Dale End, The Vault, B4 7LN, Birmingham, Reino Unido
4,7
Excelente
521 avaliações
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Resposta da hmv (UK) - Birmingham Vault
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Birmingham Vault
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Melrose Avenue signing
The store is in a great location, easily accessible. The staff in store were great when we spoke with them and had questions. Would definitely come to an event here again.
1 de julho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Marianne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
15 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi MARK
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service was excellent
The service was excellent, was kept informed at every step of the sale. It all worked a dream.
27 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and was kept informed of…
Easy to order and was kept informed of delivery
CD was packaged well too.
25 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hello Mrs Gregory,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thankful local store.
Hassle-free order and delivery.
all A-OK.
Knowledgeable and *polite* Staff.
Most appreciated.
20 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Donald,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Disney lorcana event
Went to the disney lorcana trade event, and it was amazing super friendly staff and people there.
22 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Cal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did exactly what they said they would
Did exactly what they said they would, no fuss, on time...thank you.
22 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dea Matrona CD launch gig at the…
Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpful.
9 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Denis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
job done...
11 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Birmingham Vault
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Band came out 20 min late
Band came out 20 min late, played 3 songs and dipped, crowd was dead me and my mate were the only ones singing
10 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I ordered Avatar Fire and Ash before…
I ordered Avatar Fire and Ash before it's release date and I received it as expected on the release day.
Thank you for your service and packaging. I will be back and would recommend.
5 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Ivan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
First class service polite staff…
First class service polite staff nothing was to much trouble
3 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi LEE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I visited The Vault in Birmingham to…
I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed the set. My only criticism was that the queue to get our cd/vinyl at the till was very slow. Definitely could have done with 1 till dedicated to regular shoppers, and at least 2 other members of staff.
3 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Sue
Thanks for getting in touch with such a positive 5-star review; we are really pleased to hear that you enjoyed the Jayler event, and we appreciate your feedback, which we will be sure to pass on to the relevant departments. We hope to see you again in the near future.
Thanks
Extremely helpful staff at HMV…
Extremely helpful staff at HMV Birmingham, especially Tony, who helped me with my daughter who uses crutches to help her mobility.
Excellent
2 de junho de 2026
Resposta da hmv (UK) - Birmingham Vault
Hello Terry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience watching Jayler live…
Great experience watching Jayler live and purchasing the blue vinyl. Staff were helpful and friendly.
31 de maio de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good but didn’t play enough…
Really good but didn’t play enough songs went quite quick
31 de maio de 2026
Resposta da hmv (UK) - Birmingham Vault
Hello, thanks for leaving us a review.
Whilst we're pleased to hear that that you enjoyed the event, we're sorry if you feel that the artist's performance went by quicker than expected.
We appreciate your feedback and would like to thank you for making us aware of your thoughts. We look forward to welcoming you to future in store signing/performances.
Excellent by all involved Freya Ridings…
Excellent by all involved Freya Ridings was just superb, staff including security were just brilliant
31 de maio de 2026
Resposta da hmv (UK) - Birmingham Vault
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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