hmv (UK) - Bromley Avaliações 

284
O TrustScore é 4.5 de um total de 5

4,7

Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de camisetas

Sobre hmv (UK) - Bromley

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contato

  • Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

284 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(284)

30.259 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ordered LP delivered to shop only took…

Ordered LP delivered to shop only took 3 days. Very pleased

4 de abril de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Ann

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Very good service

3 de abril de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

I shop in bromley hmv

27 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Roy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Avaliado com 5 de um total de 5 estrelas

Happy with my recent purchase

Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.

30 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Flavio

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Avaliado com 1 de um total de 5 estrelas

Shit just shit

5 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi John

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Avaliado com 5 de um total de 5 estrelas

Great service and great staff

Great service and great staff

26 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Diane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Ease of use on the website

Ease of use on the website

27 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Miss

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

BTS are back and HMV are on time!

Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV

26 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Jacqui

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Avaliado com 5 de um total de 5 estrelas

Great!

Fast and fabulous customer service when went into the store to collect.

16 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Lina,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Email stating item would be in store…

Email stating item would be in store earlier than expected was wrong.
Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to be helpful.

18 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Stephan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Avaliado com 2 de um total de 5 estrelas

it took parcel force two weeks to…

it took parcel force two weeks to deliver my order
bur i have not watched it yet

17 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Karen,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

Avaliado com 5 de um total de 5 estrelas

Pleasant shopping experience.

The young man who served me was very pleasant and helpful. He is obviously interested in the customers; and takes time to engage in conversation with them.
Pleasant experience.

12 de março de 2026
Avaliação não solicitada
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Bernard, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, friendly and knowledgeable

8 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Chris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

100% satisfaction.

100% satisfaction.

8 de março de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Mr Lewisham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Helpful in store with great delivery.

Recieved great service at their Bromley branch. Helped me find and order what I needed, even getting it delivered to my home on day of release.

11 de fevereiro de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi James

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

24 de janeiro de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Valentina, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Alright in the end

The staff at the store were great flagging up that my original choice( both the first and replacement disc) were defective and allowed me to pick something else. Will certainly use this store again.

17 de janeiro de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 4 de um total de 5 estrelas

Good service

Good service, no hassle ordering and it was delivered on time. But the delivery guy just left it on the door without ringing the bell, I only realised it was delivered because an email was sent. Maybe there’s a way to specify how it should be delivered but I haven’t seen it.

16 de janeiro de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Kiyan

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Avaliado com 5 de um total de 5 estrelas

helpful and knowledgeable staff

18 de dezembro de 2025
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi Joan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Excellent easy to use service

Excellent easy to use service , communication good always kept up to date regards delivery , would definitely recommend and use again

8 de janeiro de 2026
logotipo da hmv (UK) - Bromley

Resposta da hmv (UK) - Bromley

Hi SIAN

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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