The customer service was brilliant and I found them very helpful when I was looking for a certain CD, it wasn't in store but then I was told It could be ordered. The CD arrived within a few days
A empresa respondeu
Localização
Trocar localizaçãoUnit 12, The Lanes, CA3 8NT Carlisle, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fantastic branch lots of items in store. Fantastic friendly and helpful staff found items for us as its a large store Will definitely go again
A empresa respondeu
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... Ver mais
A empresa respondeu
Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Carlisle
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 12, The Lanes, CA3 8NT, Carlisle, Reino Unido
4,8
Excelente
142 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was amazing
6 de junho de 2024
Resposta da hmv (UK) - Carlisle
Hi Taylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good customer service
Really good customer service. Can’t fault them at all.
1 de junho de 2024
Resposta da hmv (UK) - Carlisle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to collect from my local store and…
Easy to collect from my local store and at a fantastic price. Will definitely be ordering again real soon. And the staff at my local store are a credit to the company.
31 de maio de 2024
Resposta da hmv (UK) - Carlisle
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Carlisle
Hi Jeff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledge from the staff was amazing.
Knowledge from the staff was amazing.
Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
28 de abril de 2024
Resposta da hmv (UK) - Carlisle
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Carlisle
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The friendlyness of the staff and their…
The friendlyness of the staff and their willingness to help.
5 de abril de 2024
Resposta da hmv (UK) - Carlisle
Hi Edmund
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Have always had a good experience…
Have always had a good experience within the Carlisle store, wide range of vinyl and knowledgeable staff
5 de abril de 2024
Resposta da hmv (UK) - Carlisle
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was polite and very…
The staff member was polite and very helpful. Ordered item for me and it was delivered within mentioned time. Very pleased with service.
27 de março de 2024
Resposta da hmv (UK) - Carlisle
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My experience with HMV was very good I…
My experience with HMV was very good I also thought the new Ariana grande album was brilliant a great place to shop.
24 de março de 2024
Resposta da hmv (UK) - Carlisle
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item came quickly
Item came quickly. Great communications keeping me up to date with the process.
9 de março de 2024
Resposta da hmv (UK) - Carlisle
Hi Mr Hobbs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Carlilse
Staff helpfull, informative and interesting. Always a good experiance visitng the store particularly when something is 'out of stock'
4 de março de 2024
Resposta da hmv (UK) - Carlisle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience
I was able to find a CD which I had been looking for but was out of stock everywhere else. Price was good and click and collect worked well.
3 de março de 2024
Resposta da hmv (UK) - Carlisle
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
17 de fevereiro de 2024
Resposta da hmv (UK) - Carlisle
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable
Fast delivery
11 de janeiro de 2024
Resposta da hmv (UK) - Carlisle
Hi Tom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I received exceptional customer service…
I received exceptional customer service at the HMV Store in Carlisle. Highly recommend this store to everyone. 10 out of 10
3 de janeiro de 2024
Resposta da hmv (UK) - Carlisle
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Bought online. Came into shop quickly. Staff member friendly and efficient.
25 de dezembro de 2023
Resposta da hmv (UK) - Carlisle
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with quick delivery
21 de dezembro de 2023
Resposta da hmv (UK) - Carlisle
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Despatching to the local HMV store was…
Despatching to the local HMV store was very efficient and collection was very easy,
22 de dezembro de 2023
Resposta da hmv (UK) - Carlisle
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to have a hmv store in carlise to…
Great to have a hmv store in carlise to browse stock, speak to staff, enjoy the live bands and lap up the christmas spirit
16 de dezembro de 2023
Resposta da hmv (UK) - Carlisle
Hi Jane
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Carlisle store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, merry christmas and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.