We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... Ver mais
A empresa respondeu
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... Ver mais
A empresa respondeu
The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Castleford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, Reino Unido
4,8
Excelente
155 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service was brilliant,Excellent…
The service was brilliant,Excellent knowledge and nothing was to much trouble
1 de dezembro de 2024
Resposta da hmv (UK) - Castleford
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Castleford
Hi Anonymous
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy and efficient process…
Ordered a dvd online which was very easy , had it delivered to a local hmv which made my life easier and was delivered in just a few days
24 de novembro de 2024
Resposta da hmv (UK) - Castleford
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Castleford
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smooth order and delivery of cd
I ordered and received my product easily with helpful staff and within the time frame quoted. I can'r rate the product yet as it is a Christmas present
17 de novembro de 2024
Resposta da hmv (UK) - Castleford
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online easily
Ordered online easily. Still a HMV store local to me so easy to collect. The staff are always friendly upon collection
17 de novembro de 2024
Resposta da hmv (UK) - Castleford
Hi Lyndsey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
We went looking for the DVD Father of…
We went looking for the DVD Father of the bride 1 and 2 at HMV at Junction 32 Freeport. The staff said that they didn't have it in but where willing to order it and have it delivered to our home, it arrived a couple of days later. The staff were friendly and just great. Thank you.
13 de novembro de 2024
Resposta da hmv (UK) - Castleford
Hi JOHN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived as per timeline
Order arrived as per timeline
Staff friendly, would definitely use again
10 de novembro de 2024
Helpful knowledgeable staff
9 de novembro de 2024
Resposta da hmv (UK) - Castleford
Hi Nicholas,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Castleford
Hi Jazzy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff
26 de outubro de 2024
Resposta da hmv (UK) - Castleford
Hi Richard,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Castleford
Hi Kevin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Colleagues were kind and helpful and…
Colleagues were kind and helpful and knew their stuff
21 de outubro de 2024
Resposta da hmv (UK) - Castleford
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordered via the website for collection at the store. Easy and straight forward.
17 de outubro de 2024
Resposta da hmv (UK) - Castleford
Hi Filip,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Been in this store twice in the last 2…
Been in this store twice in the last 2 week to make purchases and to pick up an order the staff where friendly knowledgeable and helpful especially Paul in finding and locating certain films I could not find myself a credit to the company keep it up lads well done 👏
8 de outubro de 2024
Resposta da hmv (UK) - Castleford
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shopping experience went as…
The shopping experience went as expected with no trauma.
18 de setembro de 2024
Resposta da hmv (UK) - Castleford
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff. Ordering process easy and stress free. Delivery efficient and timely
23 de agosto de 2024
Resposta da hmv (UK) - Castleford
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I asked for what I couldn't find and…
I asked for what I couldn't find and was taken right to what I wanted
20 de agosto de 2024
Resposta da hmv (UK) - Castleford
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent price and service.
19 de agosto de 2024
Resposta da hmv (UK) - Castleford
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Order of poster book
Item was delivered when the order said it would appear.
The condition of the item was good and well protected in packaging, not damaged, which I was concerned about since it was a poster book.
22 de julho de 2024
Resposta da hmv (UK) - Castleford
Hi Clare
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.