Exceptional display of all kinds of media,which the filmage was bigger in store but not to worry with its huge array of online titles
A empresa respondeu
Localização
Trocar localização28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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Veja o que dizem as avaliações
I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... Ver mais
A empresa respondeu
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... Ver mais
A empresa respondeu
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Cheltenham
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
28-29 Regent Arcade, GL50 1JZ, Cheltenham, Reino Unido
4,8
Excelente
283 avaliações
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best place to buy physical media
Exceptional display of all kinds of media,which the filmage was bigger in store but not to worry with its huge array of online titles
28 de agosto de 2026
Resposta da hmv (UK) - Cheltenham
Hi Beau
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to click and correct from very…
Easy to click and correct from very friendly staff.
12 de agosto de 2026
Resposta da hmv (UK) - Cheltenham
Hi BSA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
help always there
help always there. had to order an album saturday afternoon arrived to my home monday early afternoon. thank you
1 de agosto de 2026
Resposta da hmv (UK) - Cheltenham
Hi bev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff and quick delivery.
28 de julho de 2026
Resposta da hmv (UK) - Cheltenham
Hi Chelt.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The person who served me was friendly…
The person who served me was friendly and helpful. Had a lovely chat about late 90's music
23 de julho de 2026
Resposta da hmv (UK) - Cheltenham
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you to Snow
I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she handed it very politely and it was not anything that was her fault. I love visiting that store and I love when it's Snow on the tills because she is so sweet and politeful
21 de julho de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Cheltenham
Hello Sar
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Cheltenham store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Click and collect worked perfectly
13 de julho de 2026
Resposta da hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived on time and not damaged.
26 de junho de 2026
Resposta da hmv (UK) - Cheltenham
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super helpful and friendly :)
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store and offered their mail ordered or in-shop delivery service. Picked it up a few day later by their friendly metalhead guy. Will definitely order my media there again!
17 de junho de 2026
Resposta da hmv (UK) - Cheltenham
Hi Ceylan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service in the shop and being…
Excellent service in the shop and being kept in touch with delivery. Thank you
15 de junho de 2026
Resposta da hmv (UK) - Cheltenham
Hi Mrs White
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well done Hmv.
I always have a good experience at my local branch
(Cheltenham).I am very well looked after,all
members of staff make you welcome.On line also
works well,deliveries to the local store.
6 de junho de 2026
Resposta da hmv (UK) - Cheltenham
Hi Gary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cheltenham store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always had good service from hmv
Always had good service from hmv, products all good and arrived safely on time
4 de junho de 2026
Resposta da hmv (UK) - Cheltenham
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cheltenham
Hi elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Cheltenham
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cheltenham
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Geoff was very patient and helpful in dealing with an order enquiry for a steelbook.
6 de maio de 2026
Resposta da hmv (UK) - Cheltenham
Hi LAURENCE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
awesome
it got here so fast, in perfect condition and i was kept informed throughout the whole shipment
15 de maio de 2026
Resposta da hmv (UK) - Cheltenham
Hi Amelie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptionally Customer Focused.
I try if at all possible to resist the likes of Amazon (not always successfully) and shop locally supporting local businesses in my town. I also like to see and touch the items I wish to purchase. On this occasion I was able to purchase a recently released 4K title and order and pay for another, due to be released shortly. They kindly offered to have it sent to me. The service and conversation and knowledge of staff is superb. When you are next in the area, strongly recommend you pay this store a visit.
14 de maio de 2026
Resposta da hmv (UK) - Cheltenham
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cheltenham
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As usual I was amazed how quickly my…
As usual I was amazed how quickly my order came. I was delighted as always.
From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well done HMV and thank you.
21 de abril de 2026
Resposta da hmv (UK) - Cheltenham
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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